A whole lot of unnecessary stress and worry can be avoided by travelers who may be arriving at or departing from the Spirit Airlines MBJ Terminal at Sangster International Airport; collecting essential information for an upcoming flight / future flight will help put together a course of action, to ensure that the trip has “next-to-nil” hurdles.
This page displays details which may prove useful to travelers preparing for an upcoming Spirit Airlines flight; gists of some key flight related services / amenities have been shared along with relevant contact information for the Spirit Airlines Sangster International Airport Office.
Spirit Airlines MBJ Essential Information
- Airport Name: Sangster International Airport
- Terminal: Terminal 1
- Spirit Airlines MBJ Arrivals Terminal: Terminal 1
- Spirit Airlines MBJ Departures Terminal: Terminal 1
- Airport Code: MBJ
- Spirit Airlines IATA Code: NK
- Spirit Airlines ICAO Code: NKS
- Spirit Airlines Ticket Counter Hours: 24 hours a Day
- Country: Jamaica
- City: Montego Bay
- Spirit Airlines Official Website: www.spirit.com
- Official YouTube: www.youtube.com/@spiritairlines
- Official Twitter: twitter.com/SpiritAirlines
- Official Facebook: www.facebook.com/SpiritAirlines
- Official Instagram: www.instagram.com/spiritairlines
Spirit Airlines Sangster International Airport Terminal Information
The details shared here would be useful for travelers to contact (visit or call) the Spirit Airlines Office at Sangster International Airport.
Spirit Airlines, Norman Manley International Airport Address | Spirit Airlines, Montego Bay, Jamaica |
Spirit Airlines Contact Number | +1 876-601-1100 |
Services & Amenities Offered at Spirit Airlines Sangster International Airport Terminal
The Spirit Airlines Sangster International Airport Office team provides a wide variety of flight related amenities and services that can be availed by travelers / passengers on request:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Free Spirit®
List of Every Spirit Airlines Terminal Globally
Booking Spirit Airlines Tickets at MBJ Terminal
The office of Spirit Airlines Sangster International Airport Terminal welcomes travelers who need assistance with making flight bookings; this office comprises trained professionals who are equipped to provide itinerary solutions on request. Alternatively, persons can make the flight reservations themselves via the Spirit Airlines website and mobile application.
Manage Booking at MBJ Terminal
Passengers can request the crew on duty at the Spirit Airlines Sangster International Airport Terminal Office for help in managing their reservations [making changes to a booking and / or adding and / or removing flight related services]; passengers may even use the “My Trip” section accessible via the Spirit Airlines website / mobile app to manage their bookings.
Spirit Airlines Cancellation / Refund
Travelers must note that requests for cancellations and / refunds of tickets issued by third party travel agents / agencies / websites will not be entertained at the Spirit Airlines Montego Bay terminal office. All cancellations and refunds are subject to the Spirit Airlines Cancellation Policy.
Cancellation charges are as follows:
Cancellation Requested Days from Departure | Cancellation Charge |
0-6 days from departure | $119 |
7-30 days from departure | $99 |
31-59 days from departure | $69 |
60+ days from departure | No Charge |
If a ticket is canceled within 24 hours from the time of booking and flight departure for that ticket was 7 or more days away, passengers are entitled to a complete refund.
Call or visit the airline office for more information or visit the Spirit Airlines site.
Check-in at Spirit Airlines MBJ Terminal
The passengers may opt to check-in for their flight at the Spirit Montego Bay terminal counter; online / mobile / web check-in is the alternative, which is available from 24 hours up to 60 minutes prior to a flight departure on the Spirit Airlines mobile app and website.
For any additional assistance regarding check-in, contact the airline’s office or call the customer service number.
Spirit Airlines Flight Status
Spirit’s website provides passengers the option to check flight status – www.spirit.com/flight-status ; flight status can also be checked via the airline’s mobile app. Alternatively, persons may call / visit the airline’s office to verify flight status.
Spirit Airlines Lost / Delayed / Damaged Baggage at MBJ Terminal
When a passenger has a problem pertaining to damaged / lost / delayed luggage, they must immediately contact Spirit’s representative at the baggage service office / baggage claim area; passengers on domestic flights should file an incident report within 4 hours of arriving at the destination airport and passengers traveling internationally should file an incident report within 21 days of arrival at the destination airport. Passengers may be entitled to reimbursements / compensations conditional to Spirit Airlines policies.
More details can be read on the airline’s website or persons may contact the Spirit Airlines Sangster International Airport Terminal Office to request the airline’s representative for information.
Traveling with Pets on Spirit Airlines at MBJ Airport
Only service dogs are permitted to travel in the passenger cabin of Spirit Airlines international flights; pet(s) / animal companion(s) are not permitted on Spirit Airlines international flights. Household dogs / cats / rabbits / birds are permitted to travel on domestic Spirit Airlines routes, this is conditional to Spirit Airlines Pet Policy.
To check for additional details and / or to make pet travel reservations contact the office of Spirit Airlines Sangster International Airport Terminal.
Inflight Wi-Fi by Spirit Airlines
Passengers can connect to the Wi-Fi, which is available on almost all flights of Spirit Airlines. Wi-Fi packs can be purchased after boarding the flight; streaming packs start at $5.99 and browsing packs start at $2.99.
For help about onboard Wi-Fi and other flight related services / amenities, please contact the Spirit Airlines Montego Bay terminal office.
Spirit Airlines Airport Lounge
Spirit Airlines does not operate any airport lounges; passengers of the airline would be required to make do with other lounges located within the airport.
Passengers can request the personnel stationed at the office of Spirit Airlines Sangster International Airport Terminal to find out the terms and conditions of access and usage of lounges.
Car Rental Service at MBJ Airport
Travelers can ask the Spirit Airlines office team for guidance to rent a car, or request for assistance from the airport staff for directions to the Rental Car Center.
Spirit Airlines MBJ Sangster International Airport Location Map
Frequently Asked Questions
Spirit Airlines flight operations are managed from Terminal 1 at Norman Manley International Airport.
Persons can contact Spirit Airlines by calling 1 (855) 728-3555.
Yes! Spirit Airlines offers pet travel services on domestic flights; only service dogs are permitted on international flights.
Yes! Most aircrafts of the Spirit Airlines fleet are Wi-Fi enabled.
Spirit Airlines flights arrive at Terminal 1 in Norman Manley International Airport.
Spirit Airlines uses Terminal 1 at Sangster International Airport for its flight departures.