Spirit Airlines CLT Terminal – Charlotte Douglas International Airport

Sometimes, everything that can go wrong, does go wrong; especially when it comes to travel, more often than not, unexpected events and unavoidable circumstances tend to affect the course of a travel plan. Therefore, it is imperative that travelers are prepared and have all the essential relevant information, so that they may devise contingencies in such cases. The information shared in this segment is for the convenience of travelers who may have a flight departing from or arriving at the Spirit Airlines CLT Terminal – Charlotte Douglas International Airport; travelers may choose to make use of the details provided here to prepare / plan for a flight with Spirit Airlines.

Charlotte Douglas Airport Terminal Information

The basic essential information for the Spirit Airlines Charlotte Douglas International Airport Terminal listed below may be useful for travelers / passengers. 

• Airport Name: Charlotte Douglas International Airport
• Airport Name Address: 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, United States
• Contact Number: +1-800-435-9792
• IATA Code: NK
• ICAO Code: NKS
• Ticket Counter Hours: Daily 24 Hours
• Terminal: Concourse A
• Spirit Airlines CLT Arrivals Terminal: Concourse A
• Spirit Airlines CLT Departures Terminal: Concourse A
• Spirit Airlines Official Website: www.spirit.com
• YouTube: www.youtube.com/@spiritairlines
• Twitter: twitter.com/SpiritAirlines
• Facebook: www.facebook.com/SpiritAirlines
• Instagram: www.instagram.com/spiritairlines

Services & Amenities Offered at Spirit Airlines CLT Terminal

Travelers / passengers can request the personnel at the Spirit Airlines CLT Terminal Office to avail any of the flight related services / amenities listed below;

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• Free Spirit®

List of Every Spirit Airlines Terminal Globally

Ticket Reservations at Charlotte Douglas Airport Terminal

The Spirit Airlines Charlotte terminal office has a team of trained agents whom travelers can request for help if they need assistance with making reservations of their flight ticket(s); travelers can also make reservations via the Spirit Airlines website and mobile application, by themselves.

Manage Booking

The office of Spirit Charlotte terminal has airline representatives who would gladly assist passengers in managing their flight booking(s); with the personnel’s assistance passengers can make changes and / or add and / or remove flight related services / amenities. Alternatively, passengers may manage their bookings through the Spirit Airline mobile application and website.

Cancellation / Refund

Passengers with ticket(s) issued by an official Spirit Airlines channel [sales office / ticketing office / website / mobile app / etc.] can request for cancellations and / or refunds at the Spirit Airlines CLT Terminal Office. Passengers are entitled to a full refund if cancellation is requested within 24 hours of booking a flight that has a departure date which is 7 days or more from the date of booking. All cancellations and refunds are subject to the fare rules as defined by Spirit Airlines. Subsequently, the following cancellation charges are applicable on the following basis:

For any other cancellation and / or refund related query, kindly contact the airline office or check the airline’s website.

Check-in

Passengers can choose to check-in for their intended flight either in person at the Spirit Airlines Charlotte Douglas International Airport Terminal counter or via the Spirit mobile app / website. Travelers / passengers should make note that a charge of $25 is levied at the airport counter to print boarding pass; online / web / mobile check-in is available from 24 hours up to 60 minutes before a flight is scheduled to depart.

Tracking Spirit Airlines Flight Status

Persons may contact the Spirit Airlines Charlotte terminal office to verify flight status, or they may check it by themselves on the airline’s mobile app and / or website – www.spirit.com/flight-status .

Lost / Delayed / Damaged Baggage

In case faced with Delayed / lost / damaged luggage please immediately contact a Spirit Airlines representative that would be present in the baggage claim area / baggage service office.

Passengers traveling domestically must file a proper incident report within 4 hours of arriving at the destination airport; passengers traveling internationally must file an incident report within 21 days of arriving at destination airport. 

For additional information, kindly request the Spirit Charlotte terminal crew members.

Traveling with Pets

Domesticated dogs / cats / birds / rabbits can be transported on most domestic routes served by Spirit Airlines; Spirit’s international flights do not permit the transport of pets / animal companions, the only exception are service dogs. 

To check for more details pertaining to animal travel services, please check the airline’s website or call / visit the office of Spirit Airlines CLT Terminal.

Wi-Fi On Board

Passengers can now experience high speed internet browsing and / or OTT streaming with the inflight Wi-Fi available across most aircrafts of the airline’s fleet. The Wi-Fi packs have been classified as per usage, i.e. Browsing Packs (starting at $2.99) and Streaming Packs (starting at $5.99). Wi-Fi packs can be purchased after boarding the flight.

To check if Wi-Fi is available on a particular flight, please contact the Spirit Airlines Charlotte Douglas International Airport Terminal Office.

Airport Lounge

The Spirit Airlines Charlotte terminal does not have a dedicated Spirit Airlines lounge, as a matter of fact, the airport does not operate any airport lounges under its banner. However, the airport has alternative lounge options, which passengers / travelers may choose to use.

To find details concerning the terms and conditions of use and access, contact (call / visit) the airline’s office.

Car Rental Service

Travelers arriving at this airport seeking to rent a car can request the airport staff for assistance or request for guidance from the airline’s staff present at the airport terminal.

CLT Airport Terminal Location Map

Frequently Asked Questions: