Frontier Airlines CLT Terminal – Charlotte Douglas International Airport

Charlotte Douglas International Airport

Travelers primarily get panic stricken prior to a flight only because they fear that they do not have all the necessary information which they should have or that they are prepared for the flight, or just simply paranoia takes over with worries of everything that could possibly go wrong. This segment has been compiled for the benefit of travelers / passengers who would fly with Frontier Airlines and are in need of information / guidance / reference as they prepare for an upcoming flight or plan a future flight which would be departing from or arriving at the Frontier Airlines CLT Terminal at Charlotte Douglas International Airport.

CLT Airport Terminal Details

Travelers and / or passengers would find the information shared below to be quite useful, as they prepare for a flight and / or seek to contact the airline and / or need terminal details of the airline at CLT International Airport.

Airport AddressFrontier Airlines, Concourse A, Charlotte Douglas International Airport, 5501 Josh Birmingham Pkwy, Charlotte, NC 28208
Contact Number(704) 359-4013
Ticket Counter HoursDaily 24 Hours
Check-inConcourse A
Frontier Airlines CLT Arrivals TerminalConcourse A
Frontier Airlines CLT Departures TerminalConcourse A
Frontier Airlines Official

Services & Amenities Offered at Frontier Airlines CLT Airport Terminal

The Frontier Airlines Charlotte Douglas International Airport terminal office offer travelers / passengers a variety of services and amenities which they can request:

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wifi
  • Frontier Miles

List of All Frontier Airlines Terminal Globally

Flight Reservations At CLT Charlotte Douglas Airport

Staff present at the airport office of Frontier Airlines terminal CLT is trained and equipped to provide itinerary solutions to all travelers who request it; persons may even make flight reservations through the Frontier Airlines mobile app and website.

Reservation Management

The “Manage Trip” section on the airline’s website and mobile app provides access to trip details to passengers, through it passengers may make changes to their reservations and / or add or remove services / amenities. The CLT Frontier Airlines terminal office crew members can also be requested for assistance in order to manage bookings.

Cancellation / Refund

As per Frontier Airlines’ Cancellation Policy, passengers may claim a full refund when they cancel their tickets within 24 hours from the time of booking on the condition that the flight departure date is more than 1 week [7 Days] apart from the date of booking.

Passengers should review the fare rules printed on their ticket or stated in the trip details; all cancellations and refunds are subject to the fare rules defined by Frontier Airlines Cancellation / Refund Policy. The Frontier Airlines CLT airport terminal office will not entertain requests for cancellations / refunds of tickets issued by 3rd party travel websites / agents / agencies.

For more details and / or assistance, please call the airline’s customer service.

Flight Status

Details of flight status can be requested from staff on duty at the office of Frontier Airlines terminal at CLT airport or by themselves from the airline’s website or mobile application.

Missing / Delayed / Damaged Luggage

Any passenger who has encountered missing / damaged / delayed baggage must immediately contact an airline representative at the baggage claim area or in the baggage service office before they exit the airport.

For more information and / or assistance please call / visit the office of Frontier Airline CLT terminal.


Passengers must check-in for their flights, in order to do so they can check-in in person either at the Frontier Airlines Charlotte Douglas International Airport terminal counter or via the online / mobile / web check-in feature accessible on the airline’s mobile application and website.

Special Assistance Services At Frontier Airlines Charlotte Douglas Airport Terminal

The airline provides special support services to accommodate the needs of paraplegic / quadriplegic travelers, travelers with specific needs / medical conditions, and so on. Requests for special assistance services should be made to the Frontier Airlines terminal CLT airport office.

For more information regarding the complete list of special assistance services and / or other concerns please contact the airline office.

Travel With Pet(s)

Domestic flights allow travelers to schedule pet travel for domesticated dogs, cats, rabbits, guinea pigs, hamsters, or small household birds; overseas flights allow just cats and dogs.

To make pet travel bookings and / or other pet travel related details please contact the CLT Frontier Airlines terminal office.


Travelers need not worry about the availability of parking facilities at CLT airport; a variety of options have been ensured to help accommodate all travelers’ parking requirements. Travelers may even reserve parking in advance via the airport’s official website.

For more information check the airport’s website or ask the airport staff.

CLT Airport Terminal Map Location

Frequently Asked Questions

What terminal is Frontier Airlines at CLT Airport?

Concourse A at CLT International Airport is used by Frontier Airlines for all of its flight operations.

Does Frontier Airlines have WiFi?

No! The Frontier Airlines fleet is not wi-fi enabled.

Can pet travel on Frontier Airlines?

Yes! Frontier Airlines offers pet travel service on select flight routes.

What is the Frontier Airlines customer service number?

Persons can call Frontier Airlines on +1 800-432-1359.

Where is the Frontier Airlines Charlotte Douglas International Airport terminal arrival?

Frontier Airlines flights arriving at CLT airport are received at Concourse A.

Where is the Frontier Airlines departure terminal Charlotte Douglas International Airport?

Frontier Airlines flights departing from Charlotte Douglas International Airport use Concourse A.

Where is the Frontier Airlines CLT domestic terminal?

All flight operations, domestic and international, of Frontier Airlines at CLT International Airport are managed from Concourse A.

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