Airlink Airlines ELS Terminal – King Phalo Airport

King Phalo Airport

Air travel should worry no passenger, so it is essential to have information about your airline’s terminal at any specific airport, whether you are arriving or departing. If we mainly talk about Airlink Airlines ELS Terminal, many factors and aspects must be remembered. To ensure you don’t get lost on the way and follow the proper procedures, you will need information such as where to get the reservations and check-ins done, how to go through the security checkpoints, how much luggage you should carry, and whatnot!

To streamline your journey with Airlink Airlines from the King Phalo Airport Terminal, ensure you know everything you require before, during, or after your trip. 

At the King Phalo Airport’s Main Terminal, Airlink Airlines runs its arriving carriers.

The departures terminal for Airlink Airlines at the ELS is the Main Terminal. 

Airlink Airlines offers diverse services at the arrival and departure terminals of the King Phalo Airport. It allows passengers access to various airport and in-flight facilities, allowing for a perfect and smooth journey. Some of the accessible facilities are as follows: 

Airline Security Checkpoints Ticketing Counters Unaccompanied Minors
Mobile Charging StationsBaggage Storage Facility Children’s Play Areas 
Food, Snacks, and BeveragesSeat Upgrades & Changes Pet-friendly Travel Service
FamilyPublic RestroomsBaggage Carts/Trolleys Shopping Malls 
Currency Exchange ServiceInformation Counters Retail Shops
Baby Changing Rooms Meet and Greet Areas Interfaith Chapels 
ATMs and BanksLost and Found DeskDuty-free Stores
Airport/Airline LoungesWifi and Internet AccessSelf-service Kiosks 
Airport Check-in CountersCancellations & RefundsSpecial Assistance/Support

List Of All Airlink Airlines Terminal Worldwide

Southern Africa’s most reliable airline, Airlink Airlines, operates flights to and from the Main Terminal of the Quatro de Fevereiro International Airport. It is a modern terminal that caters to the individual needs of the passengers, contributing to an overall air travel experience. 

Airport NameKing Phalo Airport
Airport CodeELS
Airport AddressEast London, 5200, South Africa
Airport Contact Number+27 43 706 0306
Airlink Airlines ELS terminal arrivalsMain Terminal
Airlink Airlines ELS terminal departuresMain Terminal
Airlink Airlines Ticket Counter Hours24 hours a Day
Airlink Airlines Official
Official Facebook
Official Twitter
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Official Instagram

At the Airlink Airlines ELS Terminal, passengers can use the ticketing counters to make a reservation. There are airline executives at the desk to assist passengers with the availability of seats, the destination airline’s flight, etc. When you have got your preferred flight to the desired location, you can ask the personnel to book on your behalf. Ensure you ask for any deals, discounts, or offers on your ticket. 

If your travel plans change, you can cancel your flight reservation for flights with and from the Airlink Airlines terminal at ELS. Please visit the airlines’ ticketing counters along with your travel details and documents and ask airline personnel to cancel your reservation. Ensure you review the airline’s cancellation policy to inform yourself about the refunds and compensations attached to your ticket. 

Self-service kiosks and airport check-in counters at the Airlink Airlines ELS Terminal help passengers complete their pre-boarding procedures on time. The airlines may allow you to check in online via their official website. If you want an in-person experience, visit the airport’s terminal at least three hours before your scheduled departure with Airlink Airlines. It will allow for a smooth and hassle-free process.

Airlink Airlines terminal at ELS allows passengers to cover their air travel in style. An intra-continental business class fare is available to passengers on regional and domestic flights. It includes complimentary food, drinks, and snacks, additional checked-in luggage, priority boarding, and lounge access (at selected airports only). The business class seats enhance passenger’s comfort. In addition, the airline has reserved lounge access for business class passengers, for which the passengers must present their boarding passes at the front desk lounge (if they want access to the lounge).

Airlink Airlines offers a generous baggage allowance to all of its passengers. Traveling in economy class, you can carry at least 20 kg. However, if you are traveling on a business class fare, you can expect up to 30 kgs of baggage allowance. Infants and Children paying 75% of the adult fare can carry the same baggage allowance as adults. Infants not entitled to a flight seat can carry up to 10 kg of checked baggage in addition to a buggy and car seat.

The information counters or help desks at the Airlink Airlines ELS Terminal are passengers’ one-stop spots for resolving their queries. It doesn’t matter if you are arriving at or departing from the King Phalo Airport Main Terminal; if you face any issues or encounter unfortunate circumstances, you can head to the help desks and ask airline personnel for help. The staff will happily oblige with your needs and provide timely assistance.

7. Lost & Found Dept. is at your service if you encounter “Luggage Issues” at the King Phalo Airport Terminal. 

Airlink Airlines Airlines arrivals terminal at ELS and the departures terminal at ELS both consist of a lost and found department. If you have lost, received damaged luggage, or are delayed at the carousels, you can walk up to the agents at the lost & found desk for help. Passengers need to have identification details of their luggage while reporting the issue. Follow up with the airline if they take longer than usual to respond. 

Alternatively, if you want, you can find the lost and found service on the official website of Airlink Airlines. 

Passengers can access special assistance from Airlink Airlines terminal at ELS. It is available for incapacitated passengers, pregnant ladies, infants, passengers with specific illnesses, unaccompanied minors, disabled passengers, etc. Other passengers needing special assistance or arrangements can talk with the customer service desk of Airlink Airline. 

If the airline has accepted carriages of passengers with specific disabilities at the time of ticketing, the airline shall not refuse it during the flight. However, the airline or government regulations will subsequently apply to the transfer of such travelers. It’s important to remember that passengers who require special assistance should not sit and will not be seated near the plane’s emergency exit.

You can contact the airline via their official website or use their contact number to ensure your assistance is approved. Approve the service 72 hours before your departure with Airlink Airlines.

Children traveling alone with and from the Airlink Airlines ELS Terminal can avail of unaccompanied minor services by the airlines. It is for children aged between five and eleven years who are not traveling under the supervision of their parents or legal guardians.

Children aged under five years are not allowed to travel alone. A young traveler of at least twelve to sixteen years shall accompany the infant. Any passenger between twelve and sixteen years of age is considered an adult by Airlink Airlines. Therefore, no special assistance is offered to those passengers.

Ensure the approval of unaccompanied minors at least three days before your scheduled departure with Airlink Airlines. Call, chat, or email the airline’s customer care desk for further assistance and answers.

At the Airlink Airlines Airlines departures terminal at ELS, passengers can request pet travel services from the airline’s executives. Domestic pets, such as dogs, cats, household birds, etc, are allowed on flights. Pet owners must carry their pets in an airline-approved pet carrier that meets the rules, regulations, and restrictions put forth by the airlines. Please contact the responsible authorities of Airlink Airlines to book your pet and gain more information on the do’s and don’ts of pet travel with them.

Several parking options are available to passengers at the Airlink Airlines terminal of the King Phalo Airport, allowing them to drive to the airport and park their vehicles conveniently. Some parking options include short-term parking, long-term parking, valet parking, reserved parking, etc. Passengers can talk with their airline regarding the available options, how to book, associated fees or charges, etc. In addition, the airport agents at the terminals can also provide passengers with information related to parking. 

Airlink Airlines has reserved lounge access for travelers flying with a business class ticket at some specific airports. Lounges provide passengers with exclusive services such as wifi, spas, showers, magazines, TV, complimentary food, drinks, snacks, etc. If you want to access these luxurious services, you can upgrade your ticket to business class. 

For specific information and details, please contact your airlines before your departure. It will allow for a smooth and hassle-free air travel experience.

Rest assured, regardless of your circumstance or the kind of service you want, the knowledgeable and friendly staff of Airlink Airlines will be readily available to assist you. 

Frequently Asked Question:

What Terminal is Airlink Airlines at ELS?

Airlink Airlines uses the Main Terminal at the ELS.

Where are Airlink Airlines ELS (King Phalo Airport) terminal arrivals?

Airlink Airlines uses the Main Terminal for its arrivals at the King Phalo Airport.

Where are Airlink Airlines ELS (King Phalo Airport) terminal departures?

Airlink Airlines uses the Main Terminal at the King Phalo Airport for its departures.

What services are offered by the Airlink Airlines King Phalo Airport Terminal?

Airlink Airlines offers numerous services from the ELS terminal such as reservation and cancellations, check-ins, pet travel, special assistance, unaccompanied minors, etc.

Does the Airlink Airlines terminal at ELS provides airport counter check-in?

Yes, Airlink Airlines terminal provides an airport counter check-in option to its passengers.

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