Vietnam Airlines MEL Terminal – Melbourne Airport

A wave of queries comes to travelers minds as they preparing to head to the airport, whether the luggage they packed is gonna be within the baggage allowance limit, will they make the check-in on time, have they made all the appropriate arrangements for their pet’s travel, has their request for special assistance service been recorded successfully. It’s at these times they need information about the flight that they are headed to board or need contact details about the airline. Travelers and passengers will find essential details regarding the Vietnam Airlines MEL Terminal – Melbourne Airport and some highlights of key flight related amenities and services offered by the airline have been shared in this segment. The information provided here may be used as a guide / reference to prepare for Vietnam Airlines flights arriving at or departing from Melbourne Airport or to contact the airline’s office.

Vietnam Airlines at MEL Airport Terminal Information

Vital information about the office of Vietnam Airlines terminal at MEL Airport have been compiled here.

Airport Address	Vietnam Airlines, Terminal 2, Melbourne Airport, Melbourne Airport VIC 3045, Australia
Contact Number	00 84 24 3832 0320
IATA Code	VN
ICAO Code	HVN
Ticket Counter Hours:	Daily 24 Hours
Check-in	Terminal 2
Official Website of Vietnam Airlines	www.vietnamairlines.com
YouTube	www.youtube.com/user/vietnamairlinescorp
Twitter	twitter.com/vnairlines
Facebook	www.facebook.com/VietnamAirlines
Instagram	www.instagram.com/vietnamairlines

Services & Amenities Offered at Vietnam Airlines MEL Terminal

Passengers / travelers can request the following flight related services / amenities at the Vietnam Airlines MEL terminal office:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wifi
• Lotusmiles
• SkyTeam

Ticket Reservations at Melbourne Airport Terminal

Travelers should contact the office of Vietnam Airlines terminal at MEL Airport when they are seeking to make flight bookings with the airline or make the reservations themselves through the Vietnam Airlines website and mobile application.

Manage Vietnam Airlines Booking at Vietnam Airlines Terminal

The Vietnam Airlines MEL terminal office team is happy to assist passengers with managing their bookings; travelers / passengers can request them to make any changes to the reservations (if needed) or / and add flight related amenities / services to their itinerary.

Subsequently, travelers / passengers can also manage their reservations through the airline’s website / mobile app.

Cancellation / Refund Of Vietnam Airlines Tickets

The office of Vietnam Airlines terminal at MEL Airport will only entertain requests for cancellations / refunds of tickets bought from the airline’s official channels [website / mobile app / airline office].

Cancellations / refunds are subject to the fare rules as defined by Vietnam Airlines Cancellation / Refund Policy which may be applied depending on the ticket / fare class type.

Check-in at Vietnam Airlines Melbourne Airport Terminal

To check-in for an upcoming flight, passengers can choose to check-in through the airline’s mobile application / website or they may opt to check-in in person at the Vietnam Airlines MEL terminal counter.

Online / web / mobile check-in is available between 24 hours and 1 hour before a flight’s departure time and check-in at the airport counter stops 60 minutes prior to a flight’s departure time.

Tracking Vietnam Airlines Flight Status

Travelers can track flight status on the airline’s website [https://www.vietnamairlines.com/nz/en/plan-book/timetable-routemap/timetable] and mobile application; or they can contact the office of Vietnam Airlines terminal at MEL Airport.

Vietnam Airlines Lost / Delayed / Damaged Baggage at MEL Terminal

When passengers realize that they have lost / delayed / damaged luggage they must instantly contact an airline representative in the baggage service office / baggage claim area and file an incident report before exiting the arrival airport.

More assistance and details can be requested from the Vietnam Airlines MEL terminal office.

Traveling with Pets on Vietnam Airlines at MEL Airport

Domestic dogs, cats and birds only are allowed to be transported on Vietnam Airline flights; it is a chargeable service.

Pet travel bookings must be made at least 24 hours before the departure of the intended flight.

Call or visit the office of Vietnam Airlines terminal at MEL Airport to request more particulars about the pet travel service or / and to make bookings.

WiFi / Internet On Board Vietnam Airlines

Inflight internet / wifi service is available on select flights operated by the airline; in order to access the onboard wifi / internet connectivity, passengers would need to buy an access pass [pass starts at $9.99].

For more information regarding wifi / internet service, please request for particulars from the Vietnam Airlines MEL terminal crew members.

Vietnam Airlines Airport Lounge

The airline is a member of the SkyTeam alliance, and through its membership the airline is able to offer access to numerous lounges at multiple airports all over the world to its customers.

To locate an airport lounge, please visit the SkyTeam website or request for assistance / details from the office of Vietnam Airlines terminal at MEL Airport.

Car Rental Service at Vietnam Airlines Airport

Travelers can view all the available options for car rental services at Melbourne Airport on the airport’s official website, they may also request the airport staff for information.

List of All Vietnam Airlines Terminal Globally

MEL Airport Terminal Location Map

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