Vietnam Airlines PEK Terminal – Beijing Capital International Airport

Beijing Capital International Airport

A wave of queries comes to travelers minds as they preparing to head to the airport, whether the luggage they packed is gonna be within the baggage allowance limit, will they make the check-in on time, have they made all the appropriate arrangements for their pet’s travel, has their request for special assistance service been recorded successfully. It’s at these times they need information about the flight that they are headed to board or need contact details about the airline. Travelers and passengers will find essential details regarding the Vietnam Airlines PEK Terminal – Beijing Capital International Airport and some highlights of key flight related amenities and services offered by the airline have been shared in this segment. The information provided here may be used as a guide / reference to prepare for Vietnam Airlines flights arriving at or departing from Beijing Capital International Airport or to contact the airline’s office.

Vietnam Airlines Beijing Capital International Airport Terminal Information

Vital information about the office of Vietnam Airlines terminal at PEK Airport have been compiled here.

Airport NameBeijing Capital International Airport
Airport Address3JH3+W6X, Shunyi District, Beijing, China
Airport Contact Number+86 10 96158
Airport CodePEK
Vietnam Airlines IATA CodeVN
Vietnam Airlines ICAO CodeHVN
Vietnam Airlines Ticket Counter Hours:Daily 24 Hours
Vietnam Airlines Check-inTerminal 2
Vietnam Airlines Official

Services & Amenities Offered at Vietnam Airlines PEK Terminal

Passengers / travelers can request the following flight related services / amenities at the Vietnam Airlines PEK terminal office:

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wifi
  • Lotusmiles
  • SkyTeam

Vietnam Airlines Ticket Reservations at Beijing Capital International Airport Terminal

Travelers should contact the office of PEK Airport when they are seeking to make flight bookings with the airline or make the reservations themselves through their official website and mobile application.

Manage Booking at PEK Terminal

The Vietnam Airlines PEK terminal office team is happy to assist passengers with managing their bookings; travelers / passengers can request them to make any changes to the reservations (if needed) or / and add flight related amenities / services to their itinerary.

Subsequently, travelers / passengers can also manage their reservations through the airline’s website / mobile app.

Cancellation / Refund Of Vietnam Airlines Tickets

The office of Vietnam Airlines terminal at PEK Airport will only entertain requests for cancellations / refunds of tickets bought from the airline’s official channels [website / mobile app / airline office].

Cancellations / refunds are subject to the fare rules as defined by Vietnam Airlines Cancellation / Refund Policy which may be applied depending on the ticket / fare class type.

Check-in at Vietnam Airlines Beijing Capital International Airport Terminal

To check-in for an upcoming flight, passengers can choose to check-in through the airline’s mobile application / website or they may opt to check-in in person at the Vietnam Airlines PEK terminal counter.

Online / web / mobile check-in is available between 24 hours and 1 hour before a flight’s departure time and check-in at the airport counter stops 60 minutes prior to a flight’s departure time.

Tracking Vietnam Airlines Flight Status

Travelers can track flight status on the airline’s website [] and mobile application; or they can contact the office of Vietnam Airlines terminal at Airport Terminal.

Vietnam Airlines Lost / Delayed / Damaged Baggage at PEK Terminal

When passengers realize that they have lost / delayed / damaged luggage they must instantly contact an airline representative in the baggage service office / baggage claim area and file an incident report before exiting the arrival airport.

More assistance and details can be requested from the Vietnam Airlines PEK terminal office.

Traveling with Pets on Vietnam Airlines at PEK Airport

Domestic dogs, cats and birds only are allowed to be transported on Vietnam Airline flights; it is a chargeable service.

Pet travel bookings must be made at least 24 hours before the departure of the intended flight.

Call or visit the office of Vietnam Airlines terminal at PEK Airport to request more particulars about the pet travel service or / and to make bookings.

WiFi / Internet On Board Vietnam Airlines

Inflight internet / wifi service is available on select flights operated by the airline; in order to access the onboard wifi / internet connectivity, passengers would need to buy an access pass [pass starts at $9.99].

For more information regarding wifi / internet service, please request for particulars from the PEK terminal crew members.

Vietnam Airlines Airport Lounge

The airline is a member of the SkyTeam alliance, and through its membership the airline is able to offer access to numerous lounges at multiple airports all over the world to its customers.

To locate an airport lounge, please visit the SkyTeam website or request for assistance / details from the office of Vietnam Airlines terminal at PEK Airport.

Car Rental Service at PEK Airport

Travelers can view all the available options for car rental services at Beijing Capital International Airport on the airport’s official website, they may also request the airport staff for information.

List of All Vietnam Airlines Terminal Globally

Vietnam Airlines PEK Beijing Capital International Airport Location Map

Frequently Asked Questions:

What terminal is Vietnam Airlines at PEK Airport?

Terminal 2 at Beijing Capital International Airport is used by Vietnam Airlines to manage their flight operations.

Where are the Vietnam Airlines PEK terminal arrivals?

Terminal 2 at PEK Beijing Capital International Airport is used by Vietnam Airlines flight arrivals.

What is the Vietnam Airlines customer service number?

To contact Vietnam Airlines, call 00 84 24 3832 0320; other country specific contact numbers can be found on the airline’s website.

Where are the Vietnam Airlines PEK terminal departures?

Vietnam Airlines flights depart from Terminal 2 in Beijing Capital International Airport.

Does Vietnam Airlines have WiFi?

Yes! Inflight wifi / internet is available on select aircrafts of the Vietnam Airlines fleet.

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