Virgin Atlantic Airways JNB Terminal – O.R. Tambo International Airport

O.R. Tambo International Airport

Virgin Atlantic has provided an innovative approach to air travel by providing passengers with a unique and enjoyable flying experience for its passengers. The airline strives to deliver exceptional passenger services and has gained a reputable place in the industry due to the same. So, if you are planning to fly with Virgin Atlantic on your next trip to your dream location, then you are at the right place because we are going to discuss everything from reservations, to cancellations, to other services of the airlines at the Virgin Atlantic JNB Terminal.

Virgin Atlantic Terminal JNB Departures

Virgin Atlantic handles its departures from the Terminal 1 & 2 at the JNB where the passengers can proceed to their assigned boarding gates after completing the check-ins and going through certain security procedures. There are self-service kiosks located at the destination, for independent check-ins and airport check-in counters for checking-in with the help of airline representatives.

Virgin Atlantic Arrival terminal JNB

Virgin Atlantic operates its arrivals from the Terminal 1 & 2 at JNB. Upon arrivals, the passengers can look for designated baggage claim areas to retrieve their baggage and proceed further. If you are an international passenger, you will have to go through certain procedures at the arrivals terminal for security reasons. Furthermore, this terminal is well-equipped with all the general to advanced services.

Services at Virgin Atlantic Terminal JNB

The JNB Virgin Atlantic Terminal is a modern terminal which caters to the individual needs of the passengers, regardless of their age or gender. Here’s an outline of the services provided at the terminal:

ATMsBanksCurrency Exchange
Interfaith ChapelsQuiet RoomsBusiness Centre
Medical FacilitiesEmergency Services Breastfeeding Area
Baby Care RoomsKids Play AreaTicket Reservation
Ticket CancellationSeat UpgradationPet Travel Service
Self-Service KiosksCounter Check-inAirline Lounges 

List of all Virgin Atlantic Airways Terminal Worldwide

Guide to JNB Virgin Atlantic Terminal

Virgin Atlantic Terminal at JNB serves the international and domestic carriers of the airlines, helping passengers reach their desired location.

Airport NameO.R. Tambo International Airport
Virgin Atlantic JNB Airport Address1 Jones Rd, Kempton Park, Johannesburg, 1632, South Africa
Airport CodeJNB
Virgin Atlantic JNB Airport Contact Number+27 11 921 6262
Virgin Atlantic JNB TerminalTerminal 1 & 2
Working Hours24 hours

At Airport Facilities by Virgin Atlantic Terminal at JNB

Virgin Atlantic provides multiple airport facilities to its passengers flying to and from the Virgin Atlantic Terminal JNB.

Reserve your Ticket

Please go to the airline’s designated ticket counters to make a reservation at the Virgin Atlantic terminal at JNB. After giving the representative your trip information, they will make the reservation on your behalf. Additionally, if you want to make an airline reservation online, follow the instructions below and complete it as soon as possible.

Use a phone or laptop to access the official website of Virgin Atlantic, and search for flights on the homepage of the website, add on the information including, desired destination, the dates of travel, the number of passengers, the seat preference, etc. The website will list all of the available flights along with time, costs, layovers, etc. By following the prompts, you can choose your chosen flight from this menu.

Passengers have the option to select advanced services like baggage allowance, in-flight meals, etc. while making an online reservation. You must then provide all of your personal information, including name, contact information, and any other information that is requested or necessary on the page. The final step is to review your information and make the necessary payment to confirm your reservation.

Cancel your Ticket

You can use the Virgin Atlantic website to find your reservation and enter the necessary information to search for your flight by navigating the “Manage Booking” section. Following the directions will allow you to continue the cancellation procedure after you have accessed your booking. To make an informed choice, it’s important to research the airline’s cancellation policy, which may include the compensation, cancellation, or any limits you may have for your reservation.

Upgrade Seats/Class

With Virgin Atlantic, passengers can upgrade their seats or class online or in person at the Virgin Atlantic terminal at the SEA. Regardless of the choice the traveller makes, if an upgrade is offered on the chosen flight, they can purchase it by paying the required or extra amount to the airlines. However, it’s preferable to upgrade your seat when making your reservation as it increases your chances of receiving an upgrade. After then, the improvements might already be taken, so you might miss out.

Baggage Allowance

Passengers on Virgin Atlantic are expected to adhere to the airline’s strict baggage allowance regulation. Typically, each passenger on board is given a single carry-on bag with one personal item. Furthermore, when it comes to checked baggage, the rules vary depending on a number of variables, including class, destination, etc. Additionally, there are separate rules for extra baggage and unique things like musical instruments, sports equipment, etc.

Information Counters

Virgin Atlantic has dedicated information counters where customers can get help, ask questions, and obtain details about the various components or steps of their flight. These information desks are often manned with knowledgeable experts who promptly inform the passengers about the facilities, services, flight schedules, and other pertinent information. At any time during your travel, if you need help or have questions, don’t hesitate to ask at the information desk.

Avail Special Assistance

Virgin Atlantic offers specialised support to passengers who have special needs, such as those who are disabled, have limited mobility, or have other unique requirements. It is advised to notify the airlines in advance of your scheduled departure flight if you wish to use this service. This will enable the airline employees to make the required preparations and be ready for you when you arrive at the airport. The special help service offers things like seating aid, wheelchair assistance, and access to medical equipment

Several Check-in Options

You can go to the designated check-in counters at the Virgin Atlantic Terminal JNB Departures to check in for your trip. There, you can show the personnel there your travel documents and reservation information, and they will help you finish the check-in process. You will also get your boarding pass and any other relevant flight information from the location. Additionally, you can check in independently and get your boarding cards using self-service kiosks.

Virgin Atlantic allows its passengers to carry their pets along on either domestic or international flights. However, there are certain rules and regulations by the airlines which the passengers need to follow, in any case. The passengers must carry their pets in a ventilated carrier which should fit under the seat in front of you, if the pet is allowed in the cabin. Otherwise, if the pet exceeds the said weight and height dimensions, it will be carried in cargo and not in flight with other passengers due to safety and security of the other passengers.

Lost and Found Department

The lost and found department of Virgin Atlantic is available at both the Virgin Atlantic Arrival terminal JNB and departures, ensuring that passengers receive prompt assistance with regard to damaged baggage, delayed baggage, or lost baggage services, among other related issues. If you experience such tragic events, notify the airlines and make sure you follow up on the incident. It is advised to speak with the airlines directly for more information and support on the subject.

Unaccompanied Minor Service

For children travelling without an adult, the Virgin Atlantic terminal at the JNB provides an unaccompanied minors service. The airline provides assistance and supervision to ensure the child’s comfort and safety during the travel. Minor passengers must undergo the same procedures in accordance with the airlines’ specific policies in order to fly with them. Please contact the airlines in the airport terminal or on their official website for more information.

Wrap Up

In order to ensure that you enjoy your flight with the airlines, we have covered all the details surrounding what terminal is Virgin Atlantic at JNB, as well as its features and benefits. Additionally, if you intend to book your subsequent flight with Virgin Atlantic, please get in touch with us to receive the best discounts and offers. Please leave a remark in the comments section, if you have any questions or other recommendations.

Virgin Atlantic Airways O.R. Tambo International Airport Location Map

Frequently Asked Questions:

What terminal is Virgin Atlantic at JNB?

Virgin Atlantic uses the Terminal 1 & 2 at O.R. Tambo International Airport for its flights to and from the location. 

Which is Virgin Atlantic Terminal JNB Departures?

Virgin Atlantic departures take place from the Terminal 1 & 2 at the JNB.

Which is the Virgin Atlantic Arrival terminal JNB?

Virgin Atlantic arrivals take place from the Terminal 1 & 2 at the O.R. Tambo International Airport.

Are there ticket counters of Virgin Atlantic at the Terminal 1 & 2, JNB?

Yes, there are designated ticket counters of Virgin Atlantic at the airport’s Terminal 1 & 2, which provides passengers services such as reservation, cancellation, and seat upgradation.

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