Looking forward to great air travel with Singapore Airlines? Then be ready to enjoy every moment of it with the services and amenities of the Singapore Airlines LHR Terminal. Here, you can complete all the tasks, whether small or big and fully prepare yourself to commence in the right direction. For a seamless, comfortable, and perfect journey you can look for everything at the ground of the terminal and bring a great turn in it. So have a look at the elaborated side of the terminal 2 and know what available services you can use to keep your expectations higher.
A Brief Introduction to Singapore Airlines at Heathrow Terminal
Singapore Airline Heathrow Terminal is counted as one of the most high-tech terminals for the safety and excellent service it provides to its arriving or departing passengers.
Airport Name | Heathrow International Airport |
Airport Address | Hounslow TW6 1QG, United Kingdom |
IATA Code | LHR |
Singapore LHR Terminal | Terminal 2 |
Contact No. | +44 (0)870 000 0123 |
Country | United Kingdom |
Working Hours | 24 hours |
Official Website of Singapore Airlines | www.singaporeair.com |
www.facebook.com/singaporeair | |
YouTube | www.youtube.com/@singaporeair/about |
www.linkedin.com/company/singapore-airlines | |
twitter.com/SingaporeAir | |
www.instagram.com/singaporeair |
Singapore Airlines Heathrow Terminal Arrival
Being opened in 2013, Terminal 2 handles the arrivals of Singapore Airlines at Heathrow International Airport. The arriving passengers can expect various services at this terminal including ground transportation, baggage claim facilities, restrooms, etc.
Singapore Airlines Heathrow Terminal Departure
The departure terminal for Singapore Airlines at Heathrow International Airport is Terminal 2, which leads passengers towards their designated boarding gates. It’s crucial to note that the passengers can only access the boarding gates only after completing the check-in process at the terminal.
Sections at Singapore Airlines Terminal 2 – London Heathrow Airport
Singapore Airline Heathrow Terminal 2 consists of four concourses along with two concourses named Concourse A and Concourse B. The sections are as follows:
- Level one: Level one is the arrivals area which handles all the requirements of the arriving passengers including ground transportation.
- Level two: Level two consists of some of the boarding gates for the passengers.
- Level three: Level three has a security checkpoints which divides the departure level from the concourse level. This level has various facilities including a faith chapel, wifi, shopping mall, and retail stores. Additionally this level provides access to the following concourses:
- Concourse A: It has gates from A3 to A5.
- Concourse B: It consists of gates B20, B22-B38 and B41.
- Level four: Last but not least, Level four is the check-ins area for the departing passengers, which consists of several security checkpoints.
Services At Singapore Airlines LHR terminal
Terminal 2 handles not only the operations of Singapore Airlines but also serves as a major hub to Delta Air. Furthermore, it provides various basic to advanced services to facilitate the experience of the passengers at the airport.
Airport Plaza | Paging Someone |
Baggage Storage | Pet Relief Area |
Lost & Found | Travelers Aid |
Charging Stations | Welcome Centre |
Information Counters | Airport/Airline Lounges |
Interfaith Chapel | ATMs and Banks |
Medical Office | Currency Exchange Facilities |
Nursing Stations | Stores and Duty Free |
Ticket Counters | Restaurants, Food, and Cafes |
Special Assistance Facilities | Restrooms |
List of Every Singapore Airlines Terminal Globally
Singapore Airlines Facilities at LHR Terminal 2
Singapore Airlines Terminal Heathrow serves its passengers with the most up-to-date facilities, ensuring comfort in style. The passengers can look at the mentioned services below in order to benefit from the airlines.
Ticket Reservation | Pet Travel Services |
Ticket Cancellation | Several Check-in Options |
Seat Upgradation | Information Counters for Inquiries |
Several Check-in Options | Lost & Found Service |
Delayed and Damaged Luggage Service | Immigration and Customs Services |
Ticket Reservation
The passengers wanting to travel with Singapore Airlines can book themselves their desired class ticket via the official website of the airlines. Additionally, there are ticket counters located at Terminal 2, LHR Airport which provides ticket reservation facilities to the passengers, regardless of the class they choose to travel in. the airline representative will fill you in with the required details, upon paying the asked fee, you are ready to fly with Singapore Airlines.
Cancellation
Ticket counters at Singapore Airlines Heathrow Terminal Departure not only help passengers with the reservations, but also with the cancellations. So, if you need to cancel your flight with the airlines due to an emergency or for any other reason, you can do so at the ticket counter of the airlines. The airline representative will help you cancel your tickets and inform you if you are entitled to any compensation or a full refund of your unused ticket.
Upgrade your Seats/Class
Singapore Airlines Heathrow Terminal allows passengers to upgrade their seats with the airlines, if available. There are several seat upgradation options to choose from including first class, economy class, premium economy class, and business class. You can also purchase mySQupgrade, which allows you to upgrade class for a special price before 72 hours of your scheduled departure time. Furthermore, the passengers can also KrisFlyer miles to upgrade their seats with the airlines.
Check-in
Check-in at Singapore Airlines Terminal Heathrow is quite an easy task because there are several options available including self-service kiosk check-ins and counter check-ins. The first option allows you to check-in yourself while the second option allows passenger assistance with the check-ins. Nevertheless, in both the options there are representatives available at the location to help the passengers out in any scenario.
Information Counters
There are information counters located at Singapore Airlines Heathrow Terminal Arrival and departure, which helps passengers with their individual airport requirements. The airline representative at the information counters provide assistance to the passengers regarding their air travel. This helps passengers get a clear overview of all the information they seek. So, if you are interrupted due to lack of knowledge at any point, you can directly contact the information counters at the location.
Lost & Found Services
If the passengers have lost their baggage within the Singapore Airlines Heathrow Terminal or in-flight, they can seek assistance from the lost and found department of Singapore Airlines at Terminal 2. Upon providing the right details about your luggage such as identification mark etc, the airline will look for your baggage and will ensure to reunite you at the earliest.
Pet Travel Service
Singapore Airlines Heathrow Terminal Departure allows passengers to travel with their pets and carry them as a checked baggage as long as their pets are three months old. Nevertheless, if your flight is Boeing 737, the airline won’t accept your furry friends, due to lack of temperature controls in the cargo holds. The passengers must ensure to check the policy of the destinations they are flying to and from, as certain restrictions vary from country to country.
International travel made easy with the Singapore Air Immigration and Customs
Immigration and customs facility is readily available for passengers travelling internationally at the Singapore Airlines Heathrow Terminal Arrival . It’s crucial to keep all the required documents handy to go through the security check-ins for your international flights and arrive at least three hours prior as the flights to international destinations may require additional security check-ins including several other procedures.
Unaccompanied Minor Service
The unaccompanied minor service is mandatory for passengers aged from 5 to 12 years, travelling alone with the airlines and optional for passengers aged from 12 to 18. To book this service, the parents or guardians of the passengers are required to visit the local office of Singapore Airlines, fill a form, and pay the required sum of money. Furthermore, upon confirmation, the unaccompanied passenger will be assisted throughout by the airline staff.
Know how much can you carry with Singapore Airlines LHR Terminal
Singapore Airlines provides a generous baggage allowance to all of its passengers, regardless of the class they are flying in from Heathrow Airport. However, the upper class passengers are entitled to some additional baggage allowance. To get accurate information on the baggage allowance of the airlines, you can contact the customer care service as the allowance entirely depends upon your fare type, destination, and some other factors.
Boarding Details
There are some crucial aspects of boarding which you need to consider at Heathrow International Airport’s Terminal four, if you are travelling with Singapore airlines. The factors are as follows:
- Unaccompanied passengers are given priority boarding by the airlines themselves.
- Plan to enter the security checkpoints at least 90 minutes prior to your Singapore Airlines scheduled flight departure time.
- Ensure to arrive at your designated or assigned boarding gates at least thirty minutes prior to your Singapore Airlines flight.
- If you are travelling with infants, small children, a co-passenger with limited mobility, or a passenger who seeks special assistance, you can look for pre-boarding services to board the flight before other passengers.
- If you are travelling in first class or business class with Singapore Airlines, you are already entitled to priority boarding, as an advantage given by the airlines.
Ways To Get To Singapore Airlines Heathrow Terminal 2
There are walkways manufactured within the airport, which allows passengers to move to and from all the passenger terminals at the airport. Additionally, there is an AirTrain available which runs every two to five minutes, providing passengers free services. The AirTrain Station is located besides the short-term parking at each terminal. If you are arriving from outside the airport, then you can come by bus, train, taxi, or rideshare services available in the city.
Exclusive Airlines Lounges
There are several lounges available at Singapore Airlines LHR Terminal 2 for the eligible passengers, which are as follows:
- Wingtips Lounge
- Centurion Lounge
- The Emirates Lounge
- Air India Maharajah Lounge
- The Residence by Etihad Suite
- Delta Air Lines Delta Sky Club
- Virgin Atlantic LHR Clubhouse
- SWISS Business Class Lounge
- SWISS First Class HON Lounge
- The King David First Class Lounge
- The King David Business Class Lounge
- Etihad Airways First & Business Class Lounge
Hotels Near Heathrow Airport
There are several hotels located near Heathrow International Airport which are as follows:
- Hampton Inn NY-LHR
- Radisson Hotel LHR Airport
- Courtyard New York LHR Airport
- Fairfield Inn New York LHR Airport
- Hilton Garden Inn Queens / LHR Airport
Top Inquiries!
Singapore Airlines operates its arrivals and departures from Terminal 2 at Heathrow International Airport (LHR).
When you have reserved your seat with the airlines, you will receive a confirmation email by the airlines, in which your assigned terminal is written as well.
Singapore Airline Heathrow Terminal is Terminal 2.
Yes, there are several airline/airport lounges available at Terminal 2 LHR.
Singapore Airlines uses terminal 2 at Heathrow Airport for its arrivals.
Singapore Airlines departures from Terminal 2 of Heathrow Airport.
Singapore Airlines operates from Terminal 2 at Heathrow Airport, which is the newest, modern, and spacious terminal.
Yes, Terminal 2 at LHR has immigration and customs facilities for international travellers.
Terminal 2 offers a wide range of shops, boutiques, and dining establishments for passengers to explore.
Yes, currency exchange services are available at various locations within Terminal 2.
You can use the Heathrow Express train or the free inter-terminal shuttle bus service to transfer between terminals.
Passengers can access taxis, buses, and the London Underground from Terminal 2.
Yes, there are lost and found facilities within Terminal 2 to help with lost items.
Yes, Singapore Airlines provides online check-in services for added convenience before arriving at the airport.