KLM Airlines HKG Terminal – Hong Kong International Airport

People all over the world have grown accustomed to the concept of air travel, after all it is conveniently fast and offers a respite from the stretched out journeys that people once had to take to get from one place to another. But, even with all the comfort & convenience, travelers do still have to keep track of a variety of things: baggage allowance, flight status, inflight meals, Wi-Fi / internet, upgrades, airport transfers, special assistance services, etc. This page has information centric to the KLM Airlines HKG Terminal – Hong Kong International Airport; travelers / passengers in need of reference or / and guide while getting ready for a KLM flight may use the details shared here if they wish. The purpose of the particulars furnished herein is to aid travelers / passengers for a flight with the airline that is set to arrive at or depart from Hong Kong International Airport.

KLM Airlines HKG Essential Information

Vital details about the KLM Airlines HKG terminal have been provided below.

• Airport Name: Hong Kong International Airport 
• Terminal: Terminal 1
• KLM Airlines HKG Arrivals Terminal: Terminal 1
• KLM Airlines HKG Departures Terminal: Terminal 1
• Airport Code: HKG
• HKG Airport Address: 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
• KLM Airlines IATA Code: KL
• KLM Airlines ICAO Code: KLM
• KLM Airlines Ticket Counter Hours: 24 hours a Day
• Country: Hong Kong
• City: Chek Lap Kok
• KLM Airlines Contact Number: 1800 419 3044
• KLM Airlines Official Website: www.klm.com
• KLM Airlines YouTube: www.youtube.com/@KLM/about
• KLM Airlines Facebook: www.facebook.com/KLMArgentina
• KLM Airlines Twitter: twitter.com/KLM
• KLM Airlines Instagram: www.instagram.com/klm

Services & Amenities Offered at KLM Airlines HKG Terminal

The office of KLM Royal Dutch Airlines HKG terminal can be contacted by travelers / passengers to avail the following services / amenities:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• Flying Blue
• SkyTeam

A list of all KLM Airlines Terminal worldwide

Booking KLM Airlines Tickets at HKG Terminal

To book a ticket with the airline, travelers can call or visit the KLM Dutch Airlines Hong Kong International Airport Office and request for the assistance of trained airline representatives; the team at the office is equipped to put together complete itinerary solutions.

Alternatively, persons may also make flight reservations by themselves through the KLM Airlines website / mobile application if they wish.

Manage Booking at HKG Terminal

When passengers need to make changes or / and add flight related amenities / services to their reservations they can either seek the help of the airline’s agents at the office of KLM Airlines terminal HKG or manage their bookings by themselves through the “My Trips” section on the KLM Airlines mobile application / website.

KLM Airlines Cancellation / Refund

People can request a cash refund when canceling reservations within 24 hours from the time making the booking.

The KLM Airlines HKG terminal office will not entertain requests for cancellations or / and refunds of tickets purchased through 3rd party travel agents / agencies / websites.

Check-in at KLM Airlines HKG Terminal

Passengers of the airline can choose to check-in using the online / web / mobile check-in feature on the airline’s website / mobile application or in person at the KLM Royal Dutch Airlines HKG terminal.

Online / web / mobile check-in is available from 30 hours to 1 hour before flight departure, except for flights to / from the USA where it is available between 24 hours and 1 hour before flight departure.

KLM Airlines Flight Status

To track flight status visit the airline’s website [https://www.klm.com/flight-status] or view it on the KLM Airline mobile app or contact the KLM Dutch Airlines Hong Kong International Airport office team.

KLM Airlines Lost / Delayed / Damaged Baggage at HKG Terminal

Passengers who encounter lost / damaged / delayed baggage must immediately report the incident to a representative of the airline at the baggage claim area or baggage service office or KLM Airlines terminal HKG office, before exiting the arrival airport.

An incident report should be filed.

Traveling with Pets on KLM Airlines at HKG Airport

The airline offers pet travel service for dogs and cats, conditional to KLM Airlines pet policy and the rules & regulations governing the transport of live animals at the airport of departure & destination.

Pets may travel either in the passenger cabin or in the aircraft hold; the service is chargeable and may cost anywhere between €75 to €400 per one-way.

Pet travel reservations must be made at least 48 hours before the departure of the intended flight; to make reservations or / and to request pet travel information please contact the Airlines HKG terminal office.

Inflight Wi-Fi / Internet by KLM Airlines

The airline offers onboard Wi-Fi / internet services to passengers on select aircrafts of the KLM fleet. On flights within Europe and intercontinental flights the airline offers passengers a complimentary Messaging Pass for the entire duration of the flight.

In order to browse the internet or / and to stream videos or / and to send / receive emails, etc., passengers are required to buy a Wi-Fi access pass.

There are two types of passes:

• Surf Pass
  • Flights within Europe – Passengers can buy a full flight pass for €8.
  • Intercontinental Flights – Passengers can buy 1 hour pass for €8 or a full flight pass for €18.
• Stream Pass
  • Flights within Europe – Passengers can buy a full flight pass for €12.
  • Intercontinental Flights – – Passengers can buy a full flight pass for €30.

For more information about / assistance with inflight Wi-Fi / internet, ask the crew at the KLM Royal Dutch Airlines HKG terminal.

KLM Airlines Airport Lounge

KLM Royal Dutch Airline is a member airline of SkyTeam, and as a member it is able to provide its clientele / passengers / customers with access to innumerable lounges at multiple airports all over the world.

To locate a lounge at a particular airport or / and for details regarding the rules of access and usage please visit the SkyTeam website or please direct queries to the staff on duty at the KLM Dutch Airlines Hong Kong International Airport terminal office.

Car Rental Service at HKG Airport

To review all the available car rental services at Hong Kong International Airport please visit the airport’s official website and / or request for information from the airport staff.

KLM Airlines HKG Hong Kong International Airport Location Map

Frequently Asked Questions