JetBlue Airways PHL Terminal – Philadelphia International Airport

Travelers with woes and worries, questions and concerns whilst preparing for an upcoming flight or planning a future flight which would depart from or arrive at the JetBlue Airways PHL Terminal.

Groups and / or individuals would need information about the correct airport terminal, free baggage allowance, flight status, airport transfers, pet travel services, special assistance services, inflight Wi-Fi, on board dining, seat upgrade, etc.; this segment offers details that may be used as reference to devise a plan-of-action and prepare contingencies.

JetBlue Airways PHL Airport Terminal Essential Information

• Airport Name: Philadelphia International Airport
• Terminal: Terminal E
• Arrival Terminal: Terminal E
• Departure Terminal: Terminal E
• Airport Code: PHL
• Airport Address: 8000 Essington Ave, Philadelphia, PA 19153, United States
• IATA Code: B6
• ICAO Code: JBU
• Ticket Counter Hours: 24 hours a Day
• Contact Number: +1 215-937-6937
• JetBlue Airways Official Website: www.JetBlue.com
• YouTube: www.youtube.com/user/JetBlue
• Twitter: twitter.com/JetBlue
• Facebook: www.facebook.com/JetBlue
• Instagram: www.instagram.com/JetBlue

Services & Amenities Offered at JetBlue Airways Philadelphia International Airport

Many number of services and amenities are available to travelers / passengers at the JetBlue PHL terminal:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wifi
• TrueBlue

List of Every JetBlue Airlines Terminal Globally

Booking Tickets

The JetBlue Airport Office at PHL comprises trained staff to assist travelers in making reservations / purchase of flight tickets. Travelers can also make ticket bookings themselves with ease through the airline’s website and mobile application.

Manage Booking

Passengers can choose to personalize their reservations by adding and / or removing flight related amenities / services and may be in need of making changes to their bookings; passengers can manage their reservations online by accessing it on the airline’s mobile app and / or website.

If passengers need assistance, they can request it from the team at the office of the JetBlue terminal at PHL Airport.

Cancellation / Refund

The airline offers a 24 hour cancellation policy that states if a reservation has departure scheduled after 7 days or more from the date of booking, passengers can cancel said reservations within 24 hours from the time of booking and claim a full refund [not applicable for JetBlue Basic fare type]. All cancellations and requests for refunds are subject to the fare rules outlined by the JetBlue Cancellation Policy. A fee is applied on cancellations after the first 24 hours of booking a flight ticket.

Check-in

Passengers of the airlines can check-in for their flight either with the mobile / web / online check-in available on JetBlue website / mobile app or through the self-service kiosk at the airport or in person at the JetBlue Philadelphia airport terminal. Check-in for domestic flights stops 40 minutes before a flight’s scheduled departure and check-in for international flights stops 60 minutes prior to a flight’s scheduled departure.

Flight Status

The airline’s website (www.JetBlue.com/flight-tracker-and-status) and mobile app have the capability of providing flight status details to passengers; alternatively, persons may call / visit the office of JetBlue PHL terminal to request flight status details.

Lost/ Delayed/ Damaged Baggage

Passengers must inform the airline’s crew member if dealing with delayed / lost / damaged luggage before exiting the airport; alternatively, they can contact the Baggage Service team at 1-866-538-5438.

Traveling with Pets

Pets / animal companions may travel on board JetBlue Airways flights conditional to the airline’s policies and the laws governing animal transport at the airport of departure and destination; pet(s) / animal companion(s) can travel in the passenger cabin or in the aircraft hold. All pet / animal companions must be brought in a carrier that must not exceed the dimensions 17″ L x 12.5″ W x 8.5″ H (43.18 cm L x 31.75 cm W x 21.59 cm H). 

For more details, check the airline’s website or contact JetBlue customer service.

Inflight WIFI

Irrespective of ticket / fare class type, all passengers can avail themselves of free wifi once on board their intended JetBlue flights.

Airport Lounge

JetBlue does not operate any lounges, however the airline’s passengers can avail themselves of access and use of other lounges at this airport. Request for details / lounge options from the JetBlue PHL terminal team or airport staff.

Car Rental Service

Car rental company counters / offices can be contacted with the assistance of the airport staff. Travelers who need to hire cars can make arrangements with the rental car agency, which suits their budget and requirements.

PHL Airport Terminal Location Map

Frequently Asked Questions