British Airways IAD Terminal – Dulles International Airport

Avoid the possibilities of a chaotic flight experience by being well prepared and well informed; it is crucial that travelers have all the necessary and essential details about their flight. Unexpected and unforeseen events often unfold at the worst times, especially at times of rush. Gathering all the relevant  information helps travelers formulate a course-of-action that best ensures a stress free flight. Bearing the concerns of many travelers, this page offers information that would help travelers plan / prepare for flights that would arrive at or depart from the British Airways IAD Terminal- Dulles International Airport.

British Airways IAD Airport Terminal Information

Mentioned below are relevant details for the British Airways IAD terminal; travelers / passengers can use this information to get to the correct terminal and / or call the airline if needed.

Airport Address	Terminal 1 & 2, Dulles International Airport, 1 Saarinen Cir, Dulles, VA 20166, United States
Code	IAD
IATA Code	BA
ICAO Code	BAW
Ticket Counter Hours:	Daily 24 Hours
Contact Number	1 (800) 247-9297
British Airways Official Website	www.britishairways.com
YouTube	www.youtube.com/@BritishAirways
Facebook	www.facebook.com/britishairways
Twitter	twitter.com/British_Airways
Instagram	www.instagram.com/british_airways

Services & Amenities Offered at British Airways IAD Airport Terminal

The British Airways Dulles International Airport Office crew provides a many flight related services and amenities which can be availed on request by travelers / passengers:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• Executive Club
• oneworld

List of All British Airways Terminals Worldwide

Tickets Booking

Passengers may visit or call the British Airways IAD Terminal office to request the assistance of trained agents with flight bookings; they are trained and equipped to provide itinerary solutions.

The British Airways website and mobile application also offer travelers the option to make flight reservations by themselves.

Manage Booking

The “Manage” section in the BA website / mobile app gives passengers access to their reservations with the airline; through this section passengers may make necessary changes and / or add and / or remove flight related amenities / services.

Subsequently, if passengers are in need of assistance / help to manage their reservations, they can always contact the British Airways Dulles International Airport terminal office.

Cancellation / Refund

Only requests for cancellations / refunds of tickets directly issued by British Airways official channels are catered to at the British Airways Dulles terminal office; all cancellations / refunds are subject to the fare rules defined by the British Airways Cancellation / Refund Policies.

More details about the terms & conditions of cancellations / refunds can be found on the airline’s website or reservation confirmation email or requested from the airline’s customer service.

Check-in

Passengers can check-in through either of the following options for their flights at Dulles International Airport – either they can use the online / web / mobile check-in feature available on the airline’s website and mobile app or in person at the British Airways IAD Terminal counter.

For any additional assistance regarding check-in or other queries, kindly contact the airline’s office or customer service.

Flight Status

The British Airways Dulles International Airport terminal team can be contacted to request for flight status updates or passengers can check it by themselves on the BA mobile app and / or website – www.britishairways.com/travel/flightstatus/public/en_us/search.

Lost / Delayed / Damaged Baggage

To seek help regarding lost / damaged / delayed baggage, passengers must ask the British Airways Dulles terminal office team or airline representative(s) at the Baggage Claim area / Baggage Service office in the airport. Passengers must alert the airline before exiting the airport of arrival.

For more details call the British Airways customer service.

Traveling with Pets

The airline does offer pet / animal companion travel services, conditional to the airline’s pet policy and the laws governing animal transport at the airport of departure and destination. British Airways provides pet travel services in collaboration with PetAir UK and IAG Cargo.

For costs and / or making pet travel reservations please contact (visit or call) the British Airways IAD Terminal office.

Inflight Wi-Fi

The airline offers its passengers the option of inflight WIFI on most of their short-haul and long-haul flights; passengers can purchase Wi-Fi packs suiting their requirements.

Wi-Fi pack costs are as follows:

Short Haul Flight Wi-Fi Packs		Long Haul Flight Wi-Fi Packs
Package	Price (depends on flight duration)	Package	Price (depends on flight duration)
Messaging	£1.99 – £2.99	Messaging	£2.99 – £4.99
Browse & Stream	£4.99 – £11.99	Browse & Stream	£4.99 – £21.99

For more details check the airline’s website or call / visit the British Airways Dulles International Airport terminal office.

Airport Lounge

British Airways is a member of the oneworld alliance program and as a member it offers its passengers the benefit of accessing and using other oneworld member airline lounges at multiple airports across the world.

For lounge options at this airport, contact the office of British Airways Dulles terminal or check the oneworld website.

Car Rental Service

Travelers may request for assistance from the team present at the British Airways IAD Terminal to get directions to the rental car center; travelers / passengers can also request for help from the airport staff.

IAD Airport Terminal Location Map

Frequently Asked Questions: