Have an arriving or departing flight to/from the Bangkok Airways UTP Terminal? If yes, then having information about your terminal will significantly help. Having thorough details about your terminal will help you plan a plausible journey and ensure that you follow the procedures, abide by the rules, and quickly board your flight when you reach the airport.
At the Bangkok Airways terminal of the UTP, passengers can avail of numerous services and access various comfortable and luxurious facilities.
Bangkok Airways UTP terminal arrivals
Bangkok Airways uses the Terminal 2 for its arrivals at the U-Tapao–Rayong–Pattaya International Airport.
Bangkok Airways UTP terminal departures
Bangkok Airways uses the Terminal 2 for its departures at the U-Tapao–Rayong–Pattaya International Airport.
Amenities at Bangkok Airways terminal at UTP
Travelers can use multiple services at the Terminal 2 of the U-Tapao–Rayong–Pattaya International Airport. Some of the services Bangkok Airways offers are as follows:
Car Rental Companies | Baggage Storage Lockers | Information Counters or Help Desks |
Baggage Claim Carousels | Public and family Restrooms | Tourist Information Desks |
Currency Exchange Desks | Boarding Pass Printing Machines | Lost & Found Department |
Duty-free Shops/Stores | Wheelchair/Stretcher Assistance | Baby Changing Rooms |
Airport & Airline Lounge | Mobile Charging Stations or Outlets | ATMs and Banks |
Medical & First Aid Station | Bangkok Airways Ticketing Counters | Ground Transportation Options |
Internet or Wi-fi Access | Customs and Immigration Options | Business Centres/Meeting Rooms |
Airport Check-in Counters | Flight Information Displays | Interfaith Prayer Rooms |
What terminal is Bangkok Airways at UTP – Details and Particulars
Bangkok Airways operates its flying carriers to and from the Terminal 2 of the U-Tapao–Rayong–Pattaya International Airport. It is a modern terminal that caters to the needs and requirements of each passenger, regardless of age and gender. Below is a detailed analysis of the Bangkok Airways terminal at UTP:
Airport Name | U-Tapao–Rayong–Pattaya International Airport |
Bangkok Airways UTP Address | 70 หมู่ที่ 2 Sukhumvit Road, Phla, Ban Chang District, Rayong 21130, Thailand |
Airport Code | UTP |
Bangkok Airways UTP Contact No | +66 97 326 6074 |
Bangkok Airways UTP terminal arrivals | Terminal 2 |
Bangkok Airways UTP terminal departures | Terminal 2 |
ICAO Code | BKP |
IATA Code | PG |
Working Hours | 24 hours a day |
Bangkok Airways Official Website | www.bangkokair.com |
Bangkok Airways Facebook Page | www.facebook.com/FlyBangkokAir |
Bangkok Airways YouTube Account | www.youtube.com/@FlyBangkokAir |
Bangkok Airways Instagram Account | www.instagram.com/bangkokairways |
Bangkok Airways Twitter Account | twitter.com/bangkok_airways |
List Of All Bangkok Airways Terminal Worldwide
1. Book a Bangkok Airways flight from U-Tapao–Rayong–Pattaya International Airport Terminal 2
Travelers who want to fly with the airlines from Bangkok Airways UTP Terminal can use their ticketing counters to get a flight reservation. There are airline executives available who assist passengers with the availability of seats, along with deals, offers, and discounts. Depending upon your choice of seat and destination, the executive will book a ticket on your behalf and provide you with a confirmation.
It’s better to have an in-person flight booking experience with Bangkok Airways. However, if the passengers want, they can use the official airlines’ website to search for and book seats.
2. Cancel Bangkok Airways reservation from UTP Terminal 2
Understandably, travel plans can change anytime, so the airline allows passengers to cancel their reservation with/at Bangkok Airways terminal at UTP. Please visit the airline’s reservation desk with your travel details and documents. Ask an airline personnel about the cancellation policy to have a thorough picture. If you are entitled to a refund, the airline will credit the amount to the original payment method. However, if you are entitled to compensation, the airline will deduct the compensation amount from your paid money, and the rest will be credited back to you.
3. Check-in for your Bangkok Airways booking from U-Tapao–Rayong–Pattaya International Airport Terminal
The Bangkok Airways UTP Terminal offers passengers several ways to complete the check-ins. Two of the infamous methods are airport counter check-in and self-service kiosk check-in. If you need to learn how to proceed, Airport counter check-in is the best option. Nevertheless, if you know the procedure, want to avoid long waiting queues, and have a seamless check-in process, you can use the self-service kiosk.
Alternatively, Bangkok Airways may allow its departing passengers to check in using its official website, which usually opens the check-in window 24 hours to 1 hour before your scheduled departure from the U-Tapao–Rayong–Pattaya International Airport.
4. Baggage Allowance by Bangkok Airways ticket from UTP Terminal
The maximum weight allowance for economy class passengers is 20 kgs (Adults/Children) and 10 kgs (Infants). Passengers traveling in Blue Ribbon Class or Business Class can get up to 40 kgs of weight allowance (Adults/Children) and 10 Kgs (Infants).
Travelers who want to carry more than the allowance can purchase prepaid baggage allowance from Bangkok Airways at the ticketing office or through the call center at least four hours before the scheduled departure. The official airline’s site also offers a prepaid baggage purchase option in the “Manage My Booking” Section 2 hours before the scheduled departure.
NOTE: Prepaid baggage is non-reroutable and non-refundable, so you cannot cancel or change it once you purchase it.
5. Upgrade your flight reservations with Bangkok Airways from U-Tapao–Rayong–Pattaya International Airport Terminal
Passengers can change their flight seats and upgrade to an upper-class ticket with Bangkok Airways terminal at UTP. Seat upgrades offer passengers more privacy, comfort, and other privileges. It may include business class seats, up to 40 kgs of baggage allowance, access to Blue Ribbon check-in counter and lounge, priority boarding handling, and priority boarding airport standby. Suppose you want to experience the power of these top-notch in-flight and at-airport facilities. In that case, consider getting an upgrade during your reservation or managing your booking after purchasing it.
6. Lost & Found: Lost Luggage, Delayed Luggage, and Damaged Luggage Assistance
If you encounter Missing Baggage, damaged or Pilfered Baggage, or lost property at the Bangkok Airways UTP Terminal, please locate the lost & found department of the airline. The airline will ask you to fill out a form and a questionnaire to report your missing baggage. In case of damaged baggage, the airline will ask you to retain your Baggage Claim Tag, A copy of your Passport or ID card, Boarding pass, or e-ticket, after which the staff will physically examine your luggage within seven days. Lastly, if you have lost your luggage, you can get in touch with the airline via the mentioned email:
Bangkok Airways Baggage Tracing Contact Email: centralbaggagetracing@bangkokair.com
7. Information Counters/Help Desks to Receive Answers to your booking-related queries
The Bangkok Airways UTP terminal departures and arrivals consist of information counters or help desks to assist passengers with travel-related perplexities. If you have any questions related to your reservations, seat upgrades, cancellation policies, pet travel services, unaccompanied minor services, accessibility services, etc, you can get in touch with the knowledgeable agents available at the information counters.
Alternatively, you can find the customer service desk of Bangkok Airways to raise queries and seek immediate assistance.
8. Unaccompanied Minors Service: Get escort/assistance for your children traveling alone
Unaccompanied Minor Service by Bangkok Airways terminal at UTP is for minors traveling alone (Between 6 and 12 years of age). Passengers between 12 and 16 years of age are not specifically minors, but the airline is happy to provide the service if asked. It’s essential to contact the reservation desk or call center of Bangkok Airways to confirm the application. Bangkok Airways will ask for the following details for providing unaccompanied minor service:
- Personal details of the minor, such as passport and date of birth.
- Name, address, relationship (to the minor), and contact details of the person who will escort the minor to the airport.
- Name, address, relationship (to the minor), and contact details of the person who will receive the minor at the final destination.
Please remember that Bangkok Airways will charge the minor an Adult Normal Fare rate.
9. Travel with your furry companions on flights with Bangkok Airways from U-Tapao–Rayong–Pattaya International Airport
Passengers can carry their pets, such as dogs and cats, on flights from the Bangkok Airways UTP Terminal. If the passenger travels internationally, they must submit pet documents such as import/export/transshipment license, rabies vaccination proof, veterinary health certificate, and pet’s passport. Pet owners should adhere to the rules and restrictions attached to Bangkok Air’s pet policy and carry an airline-approved pet carrier. Removing the collars, clothing, harnesses, vest, or any electronic trackers attached to the pet is essential.
Rest assured, the airline will provide an impeccable travel experience for you and your pet.
10. Use accessibility services if you require extra help and assistance in-flight and at the Airport
Bangkok Airways terminal at UTP understands the needs of passengers who require additional care, attention, and support during their air travel, which is why the airline offers accessibility services. It ensures that travelers have a comfortable time flying with the airlines. The following accessibility services are given to passengers:
- Preferred seats
- Travel with pet
- Young travelers
- Expectant mothers
- Medical clearance
- Reserve extra seats
- Mobility assistance
- Special meal services
Airline Lounges at UTP Terminal 2 of Bangkok Airways
Lounge access is available to frequent flyer program members and passengers traveling on a business class ticket. As there are several lounges at the U-Tapao–Rayong–Pattaya International Airport Terminal 2, passengers can get information about the eligibility criteria from the airline staff or the responsible airport authorities. The information counters and customer service desks will gladly help/assist/answer.
Parking Options at U-Tapao–Rayong–Pattaya International Airport Terminal of Bangkok Airways
Now, passengers do not have to worry about parking their vehicles at the Bangkok Airways Terminal of the UTP because several parking options are available. While some of the parking options charge passengers, the others are accessible for free. You can select a place of your choice depending on your needs and preferences.
If you seek specific details about the available parking options, associated fees, and time of parking allowed, head directly to the customer care service desk to raise queries.
Bangkok Airways U-Tapao–Rayong–Pattaya International Airport Map
Frequently Asked Question:
Bangkok Airways uses the Terminal 2 at the U-Tapao–Rayong–Pattaya International Airport.
Bangkok Airways operates its arrivals at the Terminal 2 of the U-Tapao–Rayong–Pattaya International Airport.
Bangkok Airways operates its departures from the Terminal 2 of the U-Tapao–Rayong–Pattaya International Airport.
Flight booking and cancellations, seat upgrades and check-ins, unaccompanied minor and pet travel, special assistance lost & found, etc., are some of the available services at the Bangkok Airways terminal of the UTP.
Yes, the Bangkok Airways terminal at the UTP offers wifi and internet access to the passengers. It allows passengers to attend important calls and read important mails and texts.