Bangkok Airways USM Terminal - Samui International Airport 1-844-585-2075

Have an arriving or departing flight to/from the Bangkok Airways USM Terminal? If yes, then having information about your terminal will significantly help. Having thorough details about your terminal will help you plan a plausible journey and ensure that you follow the procedures, abide by the rules, and quickly board your flight when you reach the airport.

At the Bangkok Airways terminal of the USM, passengers can avail of numerous services and access various comfortable and luxurious facilities.

Bangkok Airways USM terminal arrivals

Bangkok Airways uses the Main Terminal for its arrivals at the Samui International Airport.

Bangkok Airways USM terminal departures

Bangkok Airways uses the Main Terminal for its departures at the Samui International Airport.

Amenities at Bangkok Airways terminal at USM

Travelers can use multiple services at the Main Terminal of the Samui International Airport. Some of the services Bangkok Airways offers are as follows:

Car Rental Companies	Baggage Storage Lockers	Information Counters or Help Desks
Baggage Claim Carousels	Public and family Restrooms	Tourist Information Desks
Currency Exchange Desks	Boarding Pass Printing Machines	Lost & Found Department
Duty-free Shops/Stores	Wheelchair/Stretcher Assistance	Baby Changing Rooms
Airport & Airline Lounge	Mobile Charging Stations or Outlets	ATMs and Banks
Medical & First Aid Station	Bangkok Airways Ticketing Counters	Ground Transportation Options
Internet or Wi-fi Access	Customs and Immigration Options	Business Centres/Meeting Rooms
Airport Check-in Counters	Flight Information Displays	Interfaith Prayer Rooms

What terminal is Bangkok Airways at USM – Details and Particulars

Bangkok Airways operates its flying carriers to and from the Main Terminal of the Ko Samui Airport. It is a modern terminal that caters to the needs and requirements of each passenger, regardless of age and gender. Below is a detailed analysis of the Bangkok Airways terminal at USM:

Airport Name	Samui International Airport
Bangkok Airways USM Address	Bo Put, Ko Samui District, Surat Thani 84320, Thailand
Airport Code	USM
Bangkok Airways USM Contact No	+66 (77) 428 500
Bangkok Airways USM terminal arrivals	Main Terminal
Bangkok Airways USM terminal departures	Main Terminal
ICAO Code	BKP
IATA Code	PG
Working Hours	24 hours a day
Bangkok Airways Official Website	www.bangkokair.com
Bangkok Airways Facebook Page	www.facebook.com/FlyBangkokAir
Bangkok Airways YouTube Account	www.youtube.com/@FlyBangkokAir
Bangkok Airways Instagram Account	www.instagram.com/bangkokairways
Bangkok Airways Twitter Account	twitter.com/bangkok_airways

List Of All Bangkok Airways Terminal Worldwide

1. Book a Bangkok Airways flight from Samui International Airport Main Terminal

Travelers who want to fly with the airlines from Bangkok Airways USM Terminal can use their ticketing counters to get a flight reservation. There are airline executives available who assist passengers with the availability of seats, along with deals, offers, and discounts. Depending upon your choice of seat and destination, the executive will book a ticket on your behalf and provide you with a confirmation.

It’s better to have an in-person flight booking experience with Bangkok Airways. However, if the passengers want, they can use the official airlines’ website to search for and book seats.

2. Cancel Bangkok Airways reservation from USM Main Terminal

Understandably, travel plans can change anytime, so the airline allows passengers to cancel their reservation with/at Bangkok Airways terminal at USM. Please visit the airline’s reservation desk with your travel details and documents. Ask an airline personnel about the cancellation policy to have a thorough picture. If you are entitled to a refund, the airline will credit the amount to the original payment method. However, if you are entitled to compensation, the airline will deduct the compensation amount from your paid money, and the rest will be credited back to you.

3. Check-in for your Bangkok Airways booking from Samui International Airport Terminal

The Bangkok Airways USM Terminal offers passengers several ways to complete the check-ins. Two of the infamous methods are airport counter check-in and self-service kiosk check-in. If you need to learn how to proceed, Airport counter check-in is the best option. Nevertheless, if you know the procedure, want to avoid long waiting queues, and have a seamless check-in process, you can use the self-service kiosk.

Alternatively, Bangkok Airways may allow its departing passengers to check in using its official website, which usually opens the check-in window 24 hours to 1 hour before your scheduled departure from the Samui International Airport.

4. Baggage Allowance by Bangkok Airways ticket from USM Terminal

The maximum weight allowance for economy class passengers is 20 kgs (Adults/Children) and 10 kgs (Infants). Passengers traveling in Blue Ribbon Class or Business Class can get up to 40 kgs of weight allowance (Adults/Children) and 10 Kgs (Infants).

Travelers who want to carry more than the allowance can purchase prepaid baggage allowance from Bangkok Airways at the ticketing office or through the call center at least four hours before the scheduled departure. The official airline’s site also offers a prepaid baggage purchase option in the “Manage My Booking” Section 2 hours before the scheduled departure.

NOTE: Prepaid baggage is non-reroutable and non-refundable, so you cannot cancel or change it once you purchase it.

5. Upgrade your flight reservations with Bangkok Airways from Samui International Airport Terminal

Passengers can change their flight seats and upgrade to an upper-class ticket with Bangkok Airways terminal at USM. Seat upgrades offer passengers more privacy, comfort, and other privileges. It may include business class seats, up to 40 kgs of baggage allowance, access to Blue Ribbon check-in counter and lounge, priority boarding handling, and priority boarding airport standby. Suppose you want to experience the power of these top-notch in-flight and at-airport facilities. In that case, consider getting an upgrade during your reservation or managing your booking after purchasing it.

6. Lost & Found: Lost Luggage, Delayed Luggage, and Damaged Luggage Assistance

If you encounter Missing Baggage, damaged or Pilfered Baggage, or lost property at the Bangkok Airways USM Terminal, please locate the lost & found department of the airline. The airline will ask you to fill out a form and a questionnaire to report your missing baggage. In case of damaged baggage, the airline will ask you to retain your Baggage Claim Tag, A copy of your Passport or ID card, Boarding pass, or e-ticket, after which the staff will physically examine your luggage within seven days. Lastly, if you have lost your luggage, you can get in touch with the airline via the mentioned email:

Bangkok Airways Baggage Tracing Contact Email: centralbaggagetracing@bangkokair.com

The Bangkok Airways USM terminal departures and arrivals consist of information counters or help desks to assist passengers with travel-related perplexities. If you have any questions related to your reservations, seat upgrades, cancellation policies, pet travel services, unaccompanied minor services, accessibility services, etc, you can get in touch with the knowledgeable agents available at the information counters.

Alternatively, you can find the customer service desk of Bangkok Airways to raise queries and seek immediate assistance.

8. Unaccompanied Minors Service: Get escort/assistance for your children traveling alone

Unaccompanied Minor Service by Bangkok Airways terminal at USM is for minors traveling alone (Between 6 and 12 years of age). Passengers between 12 and 16 years of age are not specifically minors, but the airline is happy to provide the service if asked. It’s essential to contact the reservation desk or call center of Bangkok Airways to confirm the application. Bangkok Airways will ask for the following details for providing unaccompanied minor service:

Personal details of the minor, such as passport and date of birth.
Name, address, relationship (to the minor), and contact details of the person who will escort the minor to the airport.
Name, address, relationship (to the minor), and contact details of the person who will receive the minor at the final destination.

Please remember that Bangkok Airways will charge the minor an Adult Normal Fare rate.

9. Travel with your furry companions on flights with Bangkok Airways from Samui International Airport

Passengers can carry their pets, such as dogs and cats, on flights from the Bangkok Airways USM Terminal. If the passenger travels internationally, they must submit pet documents such as import/export/transshipment license, rabies vaccination proof, veterinary health certificate, and pet’s passport. Pet owners should adhere to the rules and restrictions attached to Bangkok Air’s pet policy and carry an airline-approved pet carrier. Removing the collars, clothing, harnesses, vest, or any electronic trackers attached to the pet is essential.

Rest assured, the airline will provide an impeccable travel experience for you and your pet.

10. Use accessibility services if you require extra help and assistance in-flight and at the Airport

Bangkok Airways terminal at USM understands the needs of passengers who require additional care, attention, and support during their air travel, which is why the airline offers accessibility services. It ensures that travelers have a comfortable time flying with the airlines. The following accessibility services are given to passengers:

Preferred seats
Travel with pet
Young travelers
Expectant mothers
Medical clearance
Reserve extra seats
Mobility assistance
Special meal services

Airline Lounges at USM Main Terminal of Bangkok Airways

Lounge access is available to frequent flyer program members and passengers traveling on a business class ticket. As there are several lounges at the Ko Samui Airport Main Terminal, passengers can get information about the eligibility criteria from the airline staff or the responsible airport authorities. The information counters and customer service desks will gladly help/assist/answer.

Parking Options at Samui International Airport Terminal of Bangkok Airways

Now, passengers do not have to worry about parking their vehicles at the Bangkok Airways Terminal of the USM because several parking options are available. While some of the parking options charge passengers, the others are accessible for free. You can select a place of your choice depending on your needs and preferences.

If you seek specific details about the available parking options, associated fees, and time of parking allowed, head directly to the customer care service desk to raise queries.

Bangkok Airways Samui International Airport Map

Frequently Asked Question:

What terminal is Bangkok Airways at USM?

Bangkok Airways uses the Main Terminal at the Samui International Airport.

Where do Bangkok Airways arrivals take place at the USM?

Bangkok Airways operates its arrivals at the Main Terminal of the Samui International Airport.

Where does Bangkok Airways departure take place at Samui International Airport?

Bangkok Airways operates its departures from the Main Terminal of the Samui International Airport.

What are the Bangkok Airways terminal of USM services?

Flight booking and cancellations, seat upgrades and check-ins, unaccompanied minor and pet travel, special assistance lost & found, etc., are some of the available services at the Bangkok Airways terminal of the USM.

Does Bangkok Airways USM Terminal offer wifi and internet access?

Yes, the Bangkok Airways terminal at the USM offers wifi and internet access to the passengers. It allows passengers to attend important calls and read important mails and texts.