Asiana Airlines JFK Terminal – John F. Kennedy International Airport

It is true to say that the most efficient way to be prepared for a flight is by gathering all the information that would be related to and necessary about the flight and its airline. Travelers seeking details related to the Asiana Airlines JFK Terminal – John F. Kennedy International Airport, will find all the essential information supplied in this segment. Vital particulars such as contact information and summaries of essential flight related services & amenities offered by the airline have been made available here for travelers planning a future Asiana Airlines flight or for passengers preparing for an upcoming flight with the airline that would depart from or arrive at JFK International Airport.

John F. Kennedy Airport Terminal Details

Mentioned below are the accurate terminal details and contact information for Asiana Airlines at JFK International Airport.

Airport Address	Asiana Airlines, Terminal 1, John F. Kennedy International Airport, Queens, NY 11430, U.S.A.
Contact Number	+1-(800) 227-4262
IATA Code	OZ
ICAO Code	AAR
Ticket Counter Hours:	Daily 24 Hours
Check-in	Terminal 1
Asiana Airlines JFK Arrivals Terminal	Terminal 1
Asiana Airlines JFK Departures Terminal	Terminal 1
Official Website of Asiana Airlines	flyasiana.com
YouTube	www.youtube.com/user/AsianaVideos
Facebook	www.facebook.com/flyasiana
Twitter	twitter.com/FlyAsiana
Instagram	www.instagram.com/flyasiana

Services & Amenities Offered at Asiana Airlines JFK Airport Terminal

The office of the Asiana Airlines JFK terminal, offers the following services and amenities to passengers / travelers:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wifi
• Asiana Club
• Star Alliance

List of all Asiana Airlines Terminal Globally

Flight Reservations

The office of JFK Asiana Airline terminal has a team of trained professionals who can help travelers with making flight reservations.

Alternatively, travelers can use the Asiana Airlines website or mobile app to book flight tickets.

Reservation Management

Passengers who are in need of making changes to their reservations or / and wish to personalize their bookings by adding services / amenities to make their flights more comfortable can request the assistance of personnel at the the office of Asiana Airline terminal JFK International Airport.

The airline’s website and mobile app also offers passengers to manage these by themselves through the “Find My Trip” section.

Cancellation / Refund

Travelers should note that the rules for cancellations / refunds vary depending on the place where the ticket was issued.

For more questions / concerns in requiring answers, contact the JFK Asiana Terminal office or call the Asiana Airlines customer service.

Flight Status

Passengers can either call or visit the Asiana Airlines John F. Kennedy terminal office to request for flight status updates or check it themselves on the airline’s website or mobile application.

Baggage Allowance

As per the airline’s baggage policy, baggage allowance are as follows:

• Cabin / Carry-on Baggage; the dimensions of the cabin / carry-on luggage must not be greater than 115 centimeters (45 inches).
  • Business Class – Each passenger is allowed up to 2 pieces of free cabin baggage, each piece should not weigh more than 10 kg (22 lbs).
  • Economy Class – Each passenger is allowed 1 piece of free cabin baggage allowance, it must not weigh more than 10 kg (22 lbs).
• Checked Baggage; the dimensions of the check baggage must be less than or equal to 158 centimeters (62 inches).
  • U.S. Routes
    • Business Class – Each passenger is allowed up to 2 pieces of free checked baggage allowance; each piece must not weigh more than 32 kg (70 lbs).
    • Economy Class – Each passenger is allowed up to 2 pieces of free checked baggage allowance; each piece must not weigh more than 23 kg (50 lbs).
  • Non – U.S. Routes
    • Business Class – Each passenger is allowed up to 2 pieces of free checked baggage allowance; each piece must not weigh more than 32 kg (70 lbs).
    • Economy Class – Each passenger is allowed 1 piece of free checked baggage allowance; must not weigh more than 23 kg.
  • Free checked baggage allowance for domestic flights
    • Business Class – Each passenger is allowed free checked baggage allowance of up to 30 kg (66 lbs).
    • Economy Class – Each passenger is allowed free checked baggage allowance of up to 20 kg (44 lbs)

For more information related to baggage or queries about buying additional baggage allowance, contact the Asiana Airlines JFK terminal office.

Check-in

Passengers can either choose to use the mobile / online / web check-in feature available between 48 hours and up to 1 hour before a flight’s departure on the Asiana Airline mobile app / website or in person at the JFK Asiana Airline terminal counter, where the check-in stops 1 hour before a flight’s scheduled departure time.

Inflight WI-Fi

The A350 aircrafts of the airline’s fleet are wifi enabled; in order to use the internet services, passengers are required to buy wifi access. The plans and cost for use of wifi are as follows:

• 1 hour – USD 11.95
• 3 hours – USD 16.95
• Unlimited use – USD 21.95

For any more queries pertaining to inflight wifi and / or purchase of access pass, kindly contact the Asiana Airline terminal JFK airport office.

Special Assistance Services At Asiana Airlines JFK Airport Terminal

Asiana Airlines has compiled a set of special assistance services to ensure that they are able to accommodate travelers with sensory / physical impairments or / and medical conditions or / and special needs.

Some of these special assistance services are chargeable, per the airline’s policy; to avail special assistance service(s), passengers are required to submit a request to the airline 72 – 48 hours before the departure time of the intended flight.

A complete listing of all the special assistance services offered by the airline can be requested at the JFK Asiana Terminal office.

Travel With Pets

The airline permits the transport of dogs, cats, pet birds subject to availability and conditional to the airline’s pet policy and the laws governing animal transport at the airport of departure & destination. Pet travel reservations must be made 48 hours before the flight’s scheduled departure time.

Pet(s) / animal companion(s) may be transported either as check baggage in the aircraft hold or in the passenger cabin as carry-on.

Call or visit the office of Asiana Airlines John F. Kennedy terminal to request for pet travel fare and / or to request additional information.

Lounges

Asiana Airlines passengers can avail themselves of access and use of the following lounges at John F. Kennedy International Airport;

• Lufthansa Business Lounge at Terminal 1
• Lufthansa Senator Lounge at Terminal 1
• Maharaja Lounge Business Class at Terminal 4
• Maharaja Lounge First Class at Terminal 4
• British Airways Lounge at International Terminal 7
• Korean Air Lounge at Terminal 1
• SWISS Lounge at Terminal 4
• The Lounge at Terminal 4
• Virgin Clubhouse at Terminal 4

For the rules and regulations of use and access, kindly check the Star Alliance website or contact the Asiana Airlines JFK terminal office.

Parking

Travelers / visitors driving themselves to the airport need not be worried about lack of parking space; the airport offers a variety of parking options to facilitate all travelers’ / visitors’ parking requirements.

The parking lots are connected to the terminal via the Easy AirTrain; the train can be used to travel between the airport terminals and parking lots.

Persons even have the option of reserving parking in advance on the airport’s official website.

JFK Airport Terminal Map Location

Frequently Asked Questions