Alaska Airlines AUS Terminal – Austin-Bergstrom International Airport

The best method to make sure that a trip goes off without a glitch is to map out a plan-of-action and gather all the necessary and relevant information about that trip. Same goes for ensuring that one is well prepared and not ill equipped for a flight; it is important to know particulars such as flight status, pet travel services (if required), special assistance services (if needed), onboard Wi-Fi, baggage allowance, etc. On this page, persons will find details centric to the Alaska Airlines AUS Terminal – Austin-Bergstrom International Airport; the information may be used as reference or guide while preparing for an upcoming flight or planning a future flight with Alaska Airlines that would be arriving at or departing from AUS Airport.

Alaska Airlines Austin-Bergstrom International Airport Terminal Details

All the information shared below is relevant to travelers / passengers preparing for a flight to / from Austin-Bergstrom International Airport.

Alaska Airlines, AUS Austin-Bergstrom International Airport Address	Alaska Airlines, Terminal 1, 3600 Presidential Blvd, Austin, TX 78719, United States
Alaska Airlines Contact Number	+1 (800) 252-7522
Alaska Airlines IATA Code	AS
Alaska Airlines ICAO Code	ASA
Alaska Airlines Ticket Counter Hours:	Daily 24 Hours
Alaska Airlines Check-in:	Terminal 1
Alaska Airlines AUS Arrivals Terminal	Terminal 1
Alaska Airlines AUS Departures Terminal	Terminal 1
Alaska Airlines Official Website	www.alaskaair.com
YouTube	www.youtube.com/@AlaskaAirlines
Facebook	www.facebook.com/alaskaairlines
Twitter	twitter.com/AlaskaAir
Instagram Account	www.instagram.com/alaskaair

Services & Amenities Offered at Alaska Airlines AUS Austin-Bergstrom International Airport Terminal

The Alaska Airlines office at AUS International Airport offers multiple flight related services / amenities to travelers:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• Mileage Plan
• Oneworld

List of Every Alaska Airlines Terminal Globally

Alaska Airlines Flight Reservations At AUS Austin-Bergstrom International Airport

Groups and / or individuals can ask for help at the office of Alaska Airlines AUS terminal to make flight reservations; the team stationed at the office provide itinerary solutions on request.

Tickets can also be booked by travelers themselves on the Alaska Airlines website / mobile app.

Alaska Airlines Reservation Management At Austin-Bergstrom International Airport Terminal

The “Manage” section on the airline’s website and mobile application offer passengers the access to make changes to their booking (if needed) and / or add or / and remove flight related services and / or amenities; alternatively, if passengers are in need of assistance with managing their reservations, they can request for help from the office of AUS Alaska Airlines terminal.

Request For Cancellation / Refund Of Alaska Airlines Ticket At Austin-Bergstrom International Airport

Passengers are entitled to a full refund only if they cancel their booking within 24 hours from the time of booking and on the condition that the flight departure is more than 24 hours away from the time of booking.

The office of Alaska Airlines terminal AUS will not cater to requests for cancellations / refunds of tickets purchased from a third party travel site / agency / agent.

Please review the fare rules carefully; all refunds / cancellations are conditional to the airline’s fare rules.

Flight Status Of Alaska Airlines

To request for flight status, passengers can contact the office of Alaska Airlines terminal at AUS Airport or check it by themselves on the airline’s website www.alaskaair.com/flightstatus or the airline’s mobile application.

Baggage Allowance On Alaska Airlines

As per Alaska Airlines Baggage Policy, passengers are permitted to bring 1 carry-on luggage whose linear dimension must be less than or equal to 45 inches [22”x14”x9”] and 1 personal item [handbag / briefcase / laptop with case / etc.].

Checked baggage allowance has to be bought; the first checked baggage will cost $30, second checked baggage will cost $40 and third or more checked baggage will cost $100 each.

Checked baggage allowance can be purchased during check-in at the Alaska Airlines AUS terminal counter or during online check-in or via the self-service kiosk. All baggage that exceeds the weight and / or size limit are charged $100 each.

For more details, visit the airline’s website or call / visit the Alaska Airlines office.

Check-in at Alaska Airlines AUS Terminal

To check-in for a flight, passengers may do so either via the online check-in option available from 24 hours up to 1 hour prior to flight’s time of departure on the Alaska Airlines mobile applications / website, or via the self-service kiosk at the airport or in person at the AUS Alaska Airlines terminal counter. Check-in closes at the airport counter and the self-service kiosk 60 minutes before a flight’s scheduled time of departure.

Wi-Fi On Board Alaska Airlines

Wifi connectivity is available on most aircrafts of the Alaska Airlines fleet; Wi-Fi pass cost starts at $8.

Basic Wi-Fi is available on…

• All Embraer E175s
• All Boeing 737-700s
• Select Boeing 737-800s and one 737-900

Fast Streaming Wi-Fi is available on…

• All Boeing 737 MAX
• All Boeing 737-900ERs
• Nearly all Boeing 737-900s
• Most Boeing 737-800s
• All Airbus aircraft

For more wifi related information please ask the Alaska Airlines terminal AUS crew members.

Special Assistance Services At Alaska Airlines Austin-Bergstrom International Airport Terminal

A number of special assistance services are available to help paraplegic / quadriplegic travelers or / and pregnant women or / and elderly travelers or / and unaccompanied minors or / and passengers with special needs / medical conditions to ensure that they have comfortable and pleasant flight.

The office of Airlines terminal at AUS International Airport can be contacted to request for additional information.

Call 1-800-503-0101  to request special assistance service or contact the Alaska Airlines office.

Travel With Pet(s) On Alaska Airlines

The airline grants transport of pet(s) / animal companion(s) on their flights, either in the passenger cabin or in the aircraft hold; the pet travel service is referred to as “Fur-st Class Care™”.

Pet travel service is chargeable, subject to availability and conditional to Alaska Airlines Pet Policy and the laws governing animal transport at the airport of departure and destination.

Details can be requested and / or reservation for pet travel can be made by calling / visiting the office of Airlines AUS terminal.

Parking At AUS Airport

In order to accommodate all travelers’ / visitors’ parking needs, the airport has been able to make available a variety of parking options. Long-term and short-term parking facilities are available.

Travelers’ / visitors’ also have the option to book parking in advance on the airport’s official website.

Details can be viewed on the airport’s website and / or requested from the airport staff.

Alaska Airlines AUS Austin-Bergstrom International Airport Terminal Map Location

Frequently Asked Questions