Wizz Air CGN Terminal – Cologne Bonn Airport

Cologne Bonn Airport

There’s a lot to keep in mind when it comes to arriving at or departing from the Wizz Air CGN Terminal, then be it about knowing the pre-boarding procedures and heading towards the boarding gates or arriving at the terminal and retrieving baggage from the carousels. This information helps passengers right from the moment they step into the airport, till they complete all the required procedures for getting onto the plane. 

An Insight to What Terminal is Wizz Air at CGN

Wizz Air uses the Terminal 2 at Cologne Bonn Airport (CGN) for its arrivals and departures. 

Airport NameCologne Bonn Airport
Airport CodeCGN
Wizz Air Cologne Bonn Airport TerminalTerminal 2
Wizz Air CGN AddressKennedystraße, 51147 Köln, Germany
Wizz Air CGN Contact No+49 2203 404001
Working Hours24 hours a day
Wizz Air Official Websitewww.wizzair.com
Wizz Air YouTubewww.youtube.com/@WizzAir
Wizz Air Facebookwww.facebook.com/wizzair
Wizz Air Twittertwitter.com/wizzair
Wizz Air Instagram Accountwww.instagram.com/wizzair

Wizz Air CGN Terminal Arrivals

Wizz Air operates its arrivals from Terminal 2 at Cologne Bonn Airport. Here, services such as baggage claim carousels, restaurants, shops, seating areas, emergency medical services, etc are available. 

Wizz Air CGN Terminal Departures 

Wizz Air uses the Terminal 2 for its departures at Cologne Bonn Airport. Here, services such as several check-in counters, security checkpoints, immigration and customs (if applicable) etc are available. 

Offered Services by Wizz Air Terminal at CGN

Wizz Air ensures to give passengers an easy and comfortable time at the airport’s terminal, ensuring both safety and security all along. Some of the offered services by Wizz Air Terminal at CGN includes the following: 

  • There are counters for passengers to check in for their flights.
  • Convenient drop-off baggage points are for checked baggage.
  • Quick and convenient kiosk for independent check-ins. 
  • Check-in lanes for high class passengers and elite members.
  • Efficient security procedures to ensure safety before departure.
  • Real-time updates on departure gates, flight statuses, etc.
  • Customs and Immigration Facilities for international travellers.
  • A variety of options ranging from quick bites to sit restaurants.
  • Shopping outlets offering a range of products including travel essentials
  • Free Wi-Fi or internet access to stay connected while waiting for flights.
  • Charging Stations or Charging outlets for electronic devices such as mobile.
  • Designated spaces for children to play and unwind at the airport’s terminal. 
  • Facilities catering to families with young children such as restrooms and baby care.
  • Accessible Restrooms designed for individuals with reduced or limited mobility. 
  • Services for exchanging currency before or after international travel at the airport.
  • Convenient access to cash withdrawal services including ATMs and Banks. 
  • Proper assistance for locating lost items/delayed/damaged bags within the terminal.
  • Pet Relief areas or designated spaces for travellers with pets to ensure their comfort.
  • Access to medical assistance in case of emergencies or otherwise at the terminal.
  • Assistance with lost or delayed baggage inquiries, airport directions, signage, etc. 
  • Convenient carts and trolleys for transporting luggage within the airport’s terminal. 
  • Services for passengers requiring language interpretation before or after their flight.
  • Travel Information Desks for providing information about flight and facilities.
  • Assistance for Disabled Passengers or services for passengers with special needs.
  • Trained staff ensuring passenger safety and security at the airport and in-flight.
  • Flight Connection Services to assist passengers with connecting flights.

List of All Wizz Air Terminal Around the World

Want to book a reservation with Wizz Air at CGN Terminal 2?

Wizz Air CGN Terminal is equipped with ticket counters, with airline personnels available in them. If you wish to make a reservation with Wizz Air, you can visit these counters. The staff available will inform you about the available seats in flight and will guide you through the whole process. Whenever you are going to book a flight with Wizz Air, ensure to keep your travel documents handily available, along with any necessary documentation required. Please contact the airlines for getting more info on reservation rules and guidelines for a better experience. 

Cancel your reservation with Wizz Air CGN Terminal

Wizz Air terminal at CGN provides passengers the facility to cancel their reservations, in case of any last minute changes or if they no longer require to fly with the airline. It’s crucial to keep in mind that voluntary cancellations often lead passengers to pay a hefty amount of compensation or penalty to the airline. In the event, where the airline cancels the flight and the passenger’s further plans are disrupted, he or she may proceed with the cancellation and receive a full refund of their unused portion of the reservation. 

Upgrade seats with Wizz Air and Fly with Comfort, Luxury, and Entertainment

Seat upgrades work best in the passenger’s favour when they are travelling on long haul-flights, as it gives them comfort, luxury, extra legroom, and a lot of enhanced in-flight entertainment options. Seat upgrades can be availed during the time of booking a flight or at the check-in counters upon arrival at the airport’s terminal. There is a fee of shifting from your regular class to an upgrade with Wizz Air, which you can inquire about from contacting the airlines itself or by visiting their official website. 

Wizz Air Baggage Permitted on flights to or from Cologne Bonn Airport Terminal 2 

Wizz Air Cologne Bonn Airport Terminal offers its passengers a generous baggage allowance, ensuring that they are able to carry essentials on flights to international or domestic destinations. As the baggage allowance entirely depends upon your bought fare type or the destination you are travelling to, it’s best to contact the customer car service of Wizz Air and get information about your particular baggage allowance. This will help you avoid any last minute disappointments and disruptions at the airport. 

Check-in for your Wizz Air Flight departing from CGN Terminal 2 

Wizz Air Cologne Bonn Airport terminal Departures is equipped with airport check-in counters as well as self-service kiosks. This helps the passengers to arrive early at the airport and complete the pre-boarding procedures to retrieve their boarding passes. Whilst there are personnels available at the counter check-in to assist the passengers, check-in at the self-service kiosks can be done independently. It’s better to arrive at least three hours prior to international departures and two hours prior to domestic departures for completing the process on time. 

Receive Instant help and assistance at the Information Counters of Wizz Air 

Wizz Air CGN terminal Arrivals and departures have designated help desks or information counters, which assist the passengers at any given point of their confusions and perplexities. These counters will assist you with anything and everything related to your air travel with Wizz Air, then be it about knowing the upgrades, accessing the exclusive lounges, heading to another terminal for a connecting flight or simply getting to the boarding gates.

Lost & Found Service for dealing with delayed/damaged/lost Baggage Issues 

There are unfortunate events where passengers often lose hold of their baggage, receive damaged baggage, or their baggage is delayed. In any of the mentioned circumstances, they can directly contact the lost and found department of Wizz Air. The staff available will ensure to locate your lost items and reunite you with your luggage. In case of delayed and damaged baggage, they will assist you with the same and provide you information about the procedure.

Assistance for Travellers with Special Needs or Physically Impaired Passengers 

Wizz Air CGN terminal Departures understands the individual needs of the travellers. Being said that, the airline offers special assistance such as wheelchair assistance, stretcher assistance, escorts for physically impaired passengers, and so much more. This service ensures a happy and safe travel for all the passengers alike. To avail special assistance, the co-passenger of the needy or the guardians can book it during the time of reservation. Additionally, they can avail it via contacting the airlines at last 24 hours before the scheduled flight departure. 

Pet Travel Services for travellers willing to fly with their Four-Legged Friends 

Wizz Air terminal at CGN understands how hard it is to leave your pets behind when you are travelling to another city or country,  which is why it offers pet travel services. This service allows you to carry your pets along in flights, as cargo or as carry-on, depending upon the weight and size of your pets. It’s important to note that not all pets are allowed on Wizz Air flights but only a certain breed. To get more information on the pet travel services of Wizz Air, please get in touch with the airline directly at the airport’s terminal. 

Unaccompanied Minor Service for assisting the children travelling with Wizz Air 

The children travelling alone on a Wizz Air flight can avail unaccompanied minor service at the Wizz Air Cologne Bonn Airport Terminal. This service is for minors who are travelling in absence of any adult, parent, or a guardian. Not only does this service give the parents of the minor a sense of relief but also ensures that the minor is being taken care of before, during, and after he has disembarked the plane. There is a certain fee for availing such service and is necessary to book it during the time of booking your ticket with the airlines. 

Cologne Bonn Airport Map : Navigate with Ease

Recent Inquiries! 

What terminal is Wizz Air at CGN?

Wizz Air uses the Terminal 2 at the Cologne Bonn Airport. 

Where are Wizz Air CGN terminal Arrivals?

Wizz Air uses the Terminal 2 at the Cologne Bonn Airport for handling its arrivals. 

Where are Wizz Air CGN terminal Departures? 

Wizz Air operates its departing carriers from the Terminal 2 at the Cologne Bonn Airport. 

Are there information desks at Wizz Air Cologne Bonn Airport Terminal? 

Yes, there are designated information desks available at the Wizz Air CGN terminal. 

What services are available at the Wizz Air terminal at CGN?

Services such as ticket counters, seat upgradation options, special assistance, unaccompanied minor service, ATMs and banks, currency exchange, wifi or internet access, etc are available. 

What is Wizz Air’s check-in policy at the CGN Terminal 2?

Wizz Air offers both online and offline check-in options such as counter check-in or self-service kiosk check-in as well. 

How early should I arrive at the airport for my Wizz Air flight from CGN?

It’s advisable to arrive at the airport well in advance of your flight, at least 2-3 hours before the scheduled departure time for domestic flights, and 3-4 hours for international flights. 

Can I make changes to my Wizz Air booking at the CGN Terminal 2?

Yes, you can make changes to your booking at the airport by getting in touch with Wizz Air’s staff present at the airport’s terminal. 

Is there a Wizz Air customer service desk at the Cologne Bonn Airport Terminal 2?

Yes, Wizz Air have customer service desks available at the Cologne Bonn Airport to assist passengers with any queries or confusions regarding their air travel. 

Is there wifi or internet connectivity at the Cologne Bonn Airport terminal of Wizz Air?

Yes, Wizz Air’s terminal at the CGN offers passengers internet or wifi connectivity for accessing important emails or texts. 

Latest Pages

Related Pages