Hawaiian Airlines CTS Terminal – New Chitose Airport

New Chitose Airport

It is a human tendency to worry, whether it is worrying about self or someone or something; when it comes to air travel a stampede of worries is bound to crowd the thoughts of any traveler. Concerns related to baggage allowance, travel insurance, special assistance services, airport lounge information, airport transfers, inflight wifi, on board dining, etc., to name a few; it is best to have access to all the important information in advance. The details shared on this page are for the convenience and comfort of travelers who might be planning a flight to preparing themselves for an upcoming flight that may arrive at or depart from the Hawaiian Airlines CTS Terminal – New Chitose Airport. The particulars made available here may be used as reference or as a guide by travelers, if they wish.

Hawaiian Airlines New Chitose Airport Terminal Details

All the details provided herein are for the benefit of travelers arriving at or departing from the CTS International Airport Hawaiian Airlines terminal.

Hawaiian Airlines,Terminal, CTS New Chitose Airport AddressHawaiian Airlines, New Chitose Airport, Bibi, Chitose, Hokkaido 066-0012, Japan.
Hawaiian Airlines Contact Number+1 808-327-9520
Hawaiian Airlines IATA CodeHA
Hawaiian Airlines ICAO CodeHAL
Hawaiian Airlines Ticket Counter Hours:Daily 24 Hours
Hawaiian Airlines Check-in:Terminal D
Hawaiian Airlines CTS Arrivals TerminalTerminal D
Hawaiian Airlines CTS Departures TerminalTerminal D
Hawaiian Airlines Official Websitewww.hawaiianairlines.com
Hawaiian Airlines Official Facebook www.facebook.com/HawaiianAirlines
Hawaiian Airlines Official Instagramwww.instagram.com/hawaiianairlines
Hawaiian Airlines Official Twittertwitter.com/hawaiianair
Hawaiian Airlines Official Youtubewww.youtube.com/hawaiianairlines

Services & Amenities Offered at Hawaiian Airlines CTS New Chitose Airport Terminal

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wifi
  • HawaiianMiles

List of all the Hawaiian Airlines Terminal Globally

Hawaiian Airlines Flight Reservations At CTS New Chitose Airport

Travelers can make flight reservations either with the help of the staff on duty at the office of Hawaiian Airlines CTS terminal or by themselves through the Hawaiian Airlines website or mobile app.

Hawaiian Airlines Reservation Management At New Chitose Airport Terminal

The CTS Hawaiian Airlines terminal airport office comprises a trained team of representatives who can help all passengers with managing their flight reservations; passengers can avail the team’s assistance in making changes to their flight reservations or / and add and / or remove flight related amenities to personalize their flight experience.

Subsequently the “Manage Flights” sections accessible via the airline’s website and mobile app also provides passengers the ability to manage their bookings by themselves.

Request For Cancellation / Refund Of Hawaiian Airlines Ticket At New Chitose Airport

Travelers should make note that tickets are non-refundable, unless otherwise specified.

Passengers who cancel a reservation within 24 hours from the time of booking and where the departure time is 7 days or more apart, can claim a full refund on the reservation.

The office of Hawaiian Airlines terminal CTS does not facilitate requests for cancellations / refunds of tickets bought via third party travel agencies / websites / agents.

Before submitting a request for cancellation / refund, passengers must carefully read the fare rules specific to that reservation. Additional information / assistance pertaining to cancellation/ refund can be requested from personnel at the Hawaiian Airlines office.

Flight Status Of Hawaiian Airlines

Passengers can request for flight status updates at the office of Hawaiian Airlines CTS terminal or check it themselves on the airline’s mobile application or website flightstatus.hawaiianairlines.com.

Baggage Allowance On Hawaiian Airlines

As per the Hawaiian Airlines Baggage Policy, the following baggage allowances are given to their passengers for…

  • Cabin / Carry-on Baggage: All passengers can bring 1 carry-on / cabin luggage and 1 personal item [purse / briefcase / laptop computer / small backpack,etc.]; the carry-on luggage must weigh less than or equal to 11 kg [25 lbs] and the linear dimension must not be more than 45 inches [115 centimeters] [9’L x 14’W x 22’H ].
  • Checked Baggage Allowance:
    • On domestic flights within the State of Hawaii, U.S.A., checked baggage allowance has to be bought
      • First Checked Baggage – $25
      • Second Checked Baggage – $35
      • Third Checked Baggage and additional – $50 [each]
    • On all other domestic flights within the U.S.A.
      • First Checked Baggage – $30
      • Second Checked Baggage – $40
      • Third Checked Baggage and additional – $100 [each]
    • International Flights: Passengers are provided with Two (2) pieces of free checked baggage allowance.

Contact the office of CTS Hawaiian Airlines terminal more additional information about baggage allowance or for any other queries.

Check-in at Hawaiian Airlines CTS Terminal

Passengers can opt to check-in for their flight either in person at the Hawaiian Airlines terminal CTS airport counter or via the mobile / web check-in option, available from 24 hours before a flight’s scheduled time of departure, on the Hawaiian Airlines mobile app and website.

Note that the check-in timings differ as follows:

  • For travel between Neighbor Island destinations – until 30 minutes prior to departure time
  • For travel between Hawaii and North America destinations – until 45 minutes prior to departure time
  • For travel between Hawaii and international destinations – until 60 minutes prior to departure time

For more check-in related information contact the Hawaiian Airlines office.

Hawaiian Airlines Inflight Entertainment

The airline offers its own selection of curated inflight entertainment to its passengers which can be accessed via the airline’s mobile app or browser on smart devices; passengers can view movies or play games.

For more details, contact the office of Hawaiian Airlines CTS terminal.

Special Assistance Services At Hawaiian Airlines New Chitose Airport Terminal

The airline has ensured that any passenger with physical / sensory impairments or / and medical conditions or / and special needs or / and elderly travelers or / and pregnant women or / and unaccompanied minors are comfortable and have a pleasant flight experience.

Services such as wheelchair and mobility assistance services, special care, special handling, etc. have been made available for the convenience and benefit of travelers with certain needs.

Please contact the CTS Hawaiian Airlines terminal airport office to request special assistance service(s).

Travel With Pets On Hawaiian Airlines

Pet(s) / animal companions are allowed to be transported either in the passenger cabin or in the aircraft-hold as checked baggage on select route, subject to availability and conditional to Hawaiian Airlines Pet Policy and the laws regulating that transport of animals at the airport of departure and destination. 

For costs of pet travel service and other related details and / or to make reservations for pet travel contact the office of Hawaiian Airlines terminal CTS.

Hawaiian Airlines Lounges

The airline does not operate any lounge in Kona Airport; however, U.S. Military active duty service members and dependent with valid ID can avail access and use of the facilities / services / amenities offered by the USO at CTS Airport.

For additional queries, kindly ask the Hawaiian Airlines CTS terminal team.

Parking At CTS Airport

CTS International Airport has a flood of travelers / visitors daily; in order to accommodate the vast requirement for parking the airport has made multiple parking options available for the travelers / visitors.

To travel between the parking lots and terminals in the airport, travelers / visitors can avail themselves of the use of the Easy AirTrain. Furthermore, travelers / visitors have the option of booking airport parking in advance on the airport’s website.

For more details visit the airport’s official website or request for information from the airport staff.

Hawaiian Airlines CTS New Chitose Airport Terminal Map Location

Frequently Asked Questions

What terminal is Hawaiian Airlines at CTS Airport?

Terminal D at CTS Airport is used by Hawaiian Airlines to manage their flights, arriving and departing.

Does Hawaiian Airlines have WiFi?

No! Hawaiian Airlines does not offer inflight wifi connectivity.

Can pet travel on Hawaiian Airlines?

Yes! Pet Travel service is available on select flight routes operated by Hawaiian Airlines.

What is the Hawaiian Airlines customer service contact number?

To contact Hawaiian Airlines, persons can call +1 808-327-9520.

Where are the Hawaiian Airlines CTS terminal arrivals?

The Hawaiian Airlines flights arriving at CTS Airport are received at Terminal D.

Where are the Hawaiian Airlines CTS terminal departures?

Hawaiian Airlines flights depart from Terminal D at New Chitose Airport.

Latest Pages

Related Pages