Avianca Airlines JFK Terminal – John F. Kennedy International Airport

Avianca Airlines makes use of Terminal 4. Some of the flights that Avianca lists as its own are actually codeshare flights. Travelers who are preparing for a flight can use all the information they can get their hands on; details regarding baggage allowance, flight status, inflight meals / entertainment / Wi-Fi, special assistance services, pet travel services, etc., can greatly affect the planning and the overall flight experience. The information offered on this page can be used by travelers / passengers as they get ready for an upcoming flight or plan a future flight with Avianca Airlines that would depart from or arrive at the Avianca Airlines JFK Terminal. The persons may use these particulars presented here as a reference or guide.

Information of Avianca Airlines at John F. Kennedy International Airport Terminal

Information about the Avianca JFK terminal has been shared here.

Airport Name	John F. Kennedy International Airport
Avianca Airlines JFK Airport Address	Queens, NY 11430, United States
Airport Code	JFK
Contact Number	+57 3114006797
Avianca Airlines JFK Terminal	Terminal 4
IATA Code	AV
ICAO Code	AVA
Working Hours	24 hours
Official Website of Avianca Airlines	www.avianca.com
YouTube	www.youtube.com/user/aviancachannel
Facebook	www.facebook.com/AviancaGlobal
Twitter	twitter.com/AviancaNAM
Instagram	www.instagram.com/www.instagram.com/Avianca/

Services & Amenities Offered at Avianca Airlines JFK Airport Terminal

Passengers / travelers can request the team on duty at the Avianca John F. Kennedy International Airport office if they wish to avail any of the following services / amenities;

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wifi
• LifeMiles

A list of every Avianca Airlines Terminals across the world

Ticket Reservations at John F. Kennedy Airport Terminal

To make a flight reservation with the airline, call or visit the Avianca Airlines JFK Airport office; the team is trained and equipped to provide itinerary solutions.

Alternatively, travelers can easily make flight bookings by themselves through the airline’s mobile application and website.

Manage Avianca Airlines Booking at JFK Terminal

Passengers can seek assistance at the office of Avianca JFK terminal to manage their flight reservations; the “My Trips” section on the airline’s website and mobile app also provides passengers with access to their bookings if they wish to make any changes to their itinerary or / and add flight related services / amenities by themselves.

Cancellation / Refund Of Avianca Airlines Tickets

Passengers with tickets purchased through a 3rd party travel website / agency / agent cannot request for cancellations / refunds at the Avianca John F. Kennedy International Airport office.

All cancellations and / or refunds are conditional to the fare rules as defined by the Avianca Airlines Cancellations / Refunds Policy.

Check-in at John F. Kennedy International Airport

Passengers can check-in for their flight either at the Avianca Airlines John F. Kennedy International Airport Airport counter or via the airline’s website / mobile app online check-in feature.

Online check-in is available between 24 hours and 1 hour prior to a flight’s departure time and the check-in stop at the airport counter 60 minutes prior to a flight’s scheduled time of departure.

Tracking Avianca Airlines Flight Status

Visit the airline’s website [https://www.avianca.com/otr/en/your-booking/flight-status/] or check the airline’s mobile app to track flight status; passengers can also call or visit the Avianca JFK terminal office.

Lost / Delayed / Damaged Baggage at JFK Terminal

Immediately contact an airline representative at the Avianca John F. Kennedy International Airport office or baggage claim area or baggage service office, if faced with problems of delayed / lost / damaged luggage. Passengers would be required to file an incident report before exiting the airport of arrival.

Traveling with Pets on Avianca Airlines

Dogs, cats and small ornamental birds can be transported in the airline’s aircrafts, either in the passenger cabin or in the aircraft hold.

Pet travel service is subject to availability and conditional to the airline’s pet policy.

Persons can make pet travel bookings by contacting the Avianca Airlines JFK Airport office.

Wifi On Board

The airline offers wifi / internet connectivity on most of the aircrafts of their fleet; passengers who wish to use the wifi must purchase a wifi access pass after boarding the flight.

For additional Wi-Fi related queries, contact the Avianca JFK terminal office.

Airport Lounge

A list of airport lounges has been made available on the airline’s website, this list shows all the lounges that passengers can access and use at different airports. 

Call or visit the Avianca John F. Kennedy International Airport office for more details about airport lounges.

Car Rental Service at JFK Airport

Information about car rental services at John F. Kennedy International Airport can be viewed on the airport’s website or assistance can be asked of the airport staff.

John F. Kennedy International Airport Location Map

Frequently Asked Questions